IDC calls IBM a Leader in its first worldwide Integrated Workplace Management System MarketScape

The report highlights the need for digital transformation  to successfully navigate the disruptions brought on by the pandemic.

By | 1 minute read | December 18, 2020

Bright, open, modern office lobby

In the first-ever Worldwide Integrated Workplace Management System 2020–2021 Vendor Assessment, global market intelligence firm IDC has named IBM a leader.

This report, designed to help organizations evaluate the IWMS market landscape, cites three IBM key strengths:

  • Industry expertise: “TRIRIGA’s expertise manifests itself in the depth of capabilities and implementation experience. Customers note IBM’s quick adaptation to the changing lease accounting rules as an example of their strong domain expertise.”
  • Functionally and flexibility: “A highly configurable IWMS application with broad functionality and deep competences in space management, maintenance, capital projects, real estate, and leasing.”
  • Innovation: “TRIRIGA Building Insights is a standout IoT solution for enterprise customers seeking smart building innovations. Further, IBM was able to quickly bring to market a new return to work offering, IBM Watson Works.”

IDC MarketScape Worldwide Integrated Workplace Management System graphic

It’s been a challenging time for RE and FM professionals. Yet as IDC notes, “How quickly an organization can respond to this and other disruptions is partially determined by the digital maturity of its facility, real estate, and integrated workplace software.”

We invite you to read the IDC MarketScape excerpt. You’ll also find key characteristics of IWMS applications and advice for technology buyers, too.


A market-leading integrated workplace management solution (IWMS), TRIRIGA gives you a suite of capabilities to get the most out of your facilities. You can design a safe, flexible workplace with dynamic space planning. Increase employee engagement and productivity with indoor mapping and an AI assistant. Streamline leases, reduce the costs of capital projects, and increase operational efficiency. You can do all of this while delivering greater value to the bottom line. Smart offices cannot be achieved without an IWMS and TRIRIGA has the insights you need – all in one solution – now and in the future.

About the IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.