Retail

By Jacqi Levy on March 10, 2017

Why retailers should be tickled pink about going green

Like it or not, sustainability is a priority for today’s consumers.  Almost 75% of all Millennials and Gen Zers are willing to pay more for sustainable products, according to survey data from Nielsen. But, don’t make the mistake of thinking that sustainability is only important to those aged 35 and under.  50% of Baby Boomers […]

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By Jen Clark on February 16, 2017

GoT summit: Taking retail everywhere with connected commerce

Steve Laughlin, General Manager, Consumer Industries, IBM and Paul Wilkinson, Head of Technology Research, Tesco Labs, explore how connected commerce is changing the face of retail. Changing customer expectations While 85% of consumers still prefer to shop in-store, their expectations are shifting. Now, they are demanding experiences that transcend physical and digital boundaries. The retail […]

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By Karen Lewis on February 16, 2017

Visa and IBM are bringing the world secure payment experiences through the IoT

Portable wallets: your car can become a contactless credit card In a first of a kind collaboration, Visa and IBM are teaming up to bring secure payment experiences through the IoT. Using a combination of Visa’s global payments capabilities and IBM’s proven cognitive capabilities with Watson IoT Platform, businesses can now quickly introduce secure payment […]

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By Jacqi Levy on February 13, 2017

Can the Internet of Things breathe new life into brick and mortar retail?

Brick and mortar is dead.  Or at least, according to some. Naysayers have been ringing the death knell of the retail store for some time.  Online commerce is booming, with online sales totaling $341.7 billion in 2015, a 14.6% increase over the previous year, according to the US Department of Commerce.  Last year, ecommerce accounted […]

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By Jacqi Levy on January 17, 2017

Is the connected car the next big ecommerce platform?

Unless you live in a dense urban area, then you probably spend a lot of time in your car. In fact, the average American spends about 46 minutes of every day in his or her vehicle. According to Mark Lloyd, Consumer Online Officer for General Motors OnStar, work and home are typically the number one […]

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By Angela Huang on January 11, 2017

Retail innovation: it’s all about IoT at NRF Retail’s Big Show

The Internet of Things (IoT) has become one of the most powerful tools for retail innovation, transforming the customer experience, improving operational performance and reshaping the way retailers defend against competitors. And what better place to learn about IoT than at NRF Retail’s Big Show, January 15-17, 2017. Learn from IoT retail experts and experience […]

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By Jen Clark on December 19, 2016

IBM Watson Trend: An app to outthink holiday shopping stress

Not got the foggiest what to buy your fashionable loved ones for Christmas? Panic not, Watson Trend is here to help. If, like me, you’re a self-confessed nerd and about as ‘down with the kids’ as socks and sandals, this big-data-meets-shopping app can help you work out what’s hot and what’s not. The IBM Watson […]

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By Jacqi Levy on November 28, 2016

Fighting the good fight against ice cream freezer burn

If you’re like me, then ice cream is one of your favorite treats. It’s cool and refreshing in the summer, and it’s the perfect complement to a warm pie or molten brownie in the winter. It comes in a mind boggling multitude of flavors. And, it satisfies my craving for sweets with oh-so-marginally less guilt […]

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By Scott Neuman on November 28, 2016

Black Friday or black hole Friday? IoT and retail

We all know that Black Friday can make or break a year in retail. It is estimated that this year, a record of over $3B in on line sales were generated ($1B from mobile devices). And for those who follow this space, the battle continues over how best to engage potential shoppers both in store […]

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By Angela Huang on November 24, 2016

Win Black Friday with the Internet of Things

With the overwhelming amount of advertisements everywhere, from social media, TV channels, to email and direct mail, it’s hard for us not to notice that the biggest shopping day – Black Friday – is happening. Black Friday not only drives one of the highest sales revenue per day, it also represents the first day of […]

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By Hannah Merry on November 23, 2016

How IoT will improve your Black Friday

Picture the scene, 8:35am on Friday morning, it’s drizzling but you’re not cold for being shoved and pushed by the masses of people queuing. It’s Black Friday, the biggest retail event in the US calendar and a phenomenon which has taken the UK by storm. Last year saw UK shoppers spend a massive £3.5bn by […]

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By Jacqi Levy on November 16, 2016

IBM’s acquisition of XPS and what this means for the brick and mortar store

Meet Watson, your personal shopper. IBM has acquired the Expert Personal Shopper (XPS) division of Fluid, a leading innovator in digital customer experiences. The XPS solution is a dialogue-based product recommendation platform designed to personalize the customer experience (with a little help from IBM Watson, of course.) XPS provides tailored, interactive recommendations through ecommerce platforms. What shoppers […]

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