IBM named a Leader in Gartner Magic Quadrant for Enterprise Asset Management 2018

Written by Dr. Stephan Biller | October 15, 2018 | Asset Management

We are thrilled to share the results of this year’s Gartner Magic Quadrant (MQ) for Enterprise Asset Management (EAM)!  IBM positioned highest for ‘Ability to execute and furthest for ‘Completeness of Vision’.  This is a win IBM is extremely proud of, as we have invested heavily in innovations and research around Maximo in the last ...read more


Supercharging enterprise asset management with IoT and AI

Written by Dr. Stephan Biller | August 8, 2018 | Asset Management

MaximoWorld is here. From August 7-9, the 17th annual MaximoWorld is taking place at the Walt Disney World Dolphin Resort in the heart of Orlando, FL. At this exciting event, we are uniting with over 1,000 IBM Maximo users and partners to explore the impact that this 30+ year-old product has made on the world ...read more


Introducing an assistant to help all of your technicians perform like your best technician

Written by Dr. Stephan Biller | August 6, 2018 | AI Assistants, Asset Management

The face of maintenance across every industry is changing. Organizations are struggling with loss of talent, knowledge silos, aging infrastructure, and rising maintenance costs. Today, we are announcing the launch of IBM’s Equipment Maintenance Assistant, an assistant for factory and field service technicians. This will usher in a new era of maintenance productivity, turning every technician ...read more


How to get started with AI-powered manufacturing

Written by Dr. Stephan Biller | April 24, 2018 | Manufacturing

In a recent post, I examined how AI-powered manufacturing solutions enable manufacturers to aggregate data from multiple sources and apply AI for better outcomes. Now, it’s time to talk about how. Below, I have some recommendations on how to begin your AI-powered manufacturing journey. Start small, start anywhere, start now Some manufacturers are put off ...read more


Watson and AI-powered manufacturing dominate 2018

Written by Dr. Stephan Biller | April 19, 2018 | Manufacturing

As VP of Offering Management for IBM Watson IoT, I am often asked what Watson can do for manufacturing. As it happens, I had the chance to speak to Ralph Rio, of ARC Advisory Group about exactly this a few weeks ago at the ARC Industry Forum. The answer lies in artificial intelligence (AI). AI-powered solutions enable ...read more


IBM & Samsung team up to empower field technicians to work from anywhere

Written by Dr. Stephan Biller | October 25, 2017 | Asset Management, News / Press release

When a product or piece of equipment needs maintenance, we rely on field service technicians to fix the problem quickly and at minimal cost. To do this effectively, mobility has become a driving force for the future of field service management (FSM). As we discussed in a recent post on mobility and innovation for FSM, the market ...read more