By Joanna Rotter on April 18, 2017

How farm equipment manufacturers are using data to inform field service and improve results for farmers

AEM Senior VP of Agriculture, Charlie O’Brien, explains today’s farm equipment manufacturing trends and how manufacturers can use data to inform field service and drive customer satisfaction. “It used to be all about the iron. Now it’s all about the data,” said Charlie O’Brien, of the Association of Equipment Manufacturers (AEM), during our recent conversation about […]

Continue reading

By Joanna Rotter on December 9, 2016

The future of IoT for construction equipment field service

For construction equipment manufacturers and dealers, quality product support is becoming one of the most important after-market success drivers. Customers no longer want just a piece of equipment…they want a service experience. Field service departments need to provide quality service experiences that show customers their equipment is in good hands. Access to connected machine data […]

Continue reading

By Joanna Rotter on December 8, 2016

8 ways medical device manufacturers can set their services apart with IoT

With new levels of monitoring power and performance data, manufacturers can provide better service and preventive maintenance packages than ever. Learn how the internet of things (IoT) is transforming the way medical equipment manufacturers do business. The healthcare landscape is changing fast and many medical device organizations are seeking ways to make improvements amidst the […]

Continue reading