Business Operations

Franklin Morris

Franklin Morris is a content marketing manager for IBM Watson, Internet of Things. He has extensive experience as a marketer and content strategist in areas such as cloud computing, big data and consumer tech.

Articles by Franklin

The true value of Enterprise Asset Management

Organizations today are using IoT to boost operational performance, enhance customer experience, lead industry transformation, advance environmental sustainability and scale institutional expertise. Asset-intensive companies must constantly track, ...

Fast, easy analytics for real estate and facility Managers

In November 2016, we announced the launch of our TRIRIGA Connector for Watson Analytics – letting business professionals and facility managers easily integrate their TRIRIGA buildings data directly into Watson Analytics. To efficiently manage day-...

The road to the cognitive future runs through operations

We are still in the early days of the cognitive era, but a new study by the IBM Institute for Business Value indicates that many COOs are already taking notice and reaping rewards. By adopting intelligent analytics, businesses are transforming their ...

Downton Abbey meets the IoT: A peek inside IBM’s Hursley House

To the untrained eye, it appears the perfect picture of the old world — a stately mansion in the ...

The top 3 trends impacting field workforce management in 2017

Managing a workforce in the field is no easy task, but advances in technology are continuing to ...

How weather impacts field workforce management

The effect of weather on business can’t be overstated. Weather has a $500B impact on the U.S. economy alone – accounting for nearly 80% of all electric grid disruptions and 70% of all flight delays. According to the Center for Climate and Energy ...

Incorporating weather data into IoT is a game changer

Weather has long been a source of headaches for businesses across all industries. Extreme conditions can cause power outages and supply shortages, leading to production delays. Changing resource availability, due to a blizzard or hurricane, will ...

Five ways IoT will change how you experience air travel

Remember your last cross-country flight? Between the hassle of checking in, the security lines, the fear of missing luggage and the ever-diminishing legroom, the experience probably left plenty of room for improvement. But there is good news on the ...

The benefits of a field service management solution

Field service management (FSM) — the ability of a business to plan and dispatch workers to a location in order to meet service commitments — is a complex discipline with a number of important, interlocking pieces: Managing demand: Forecasting the...