Digital Service Provider

Outthinking Disruption in Communications

Is digital disruption in communications a threat or an opportunity? This industry is currently in the throes of a digital shake up, as digital providers and new startups upset the status quo. Offering new communication options and, in some cases, alternative access technologies, these digital invaders, referred to as over the top (OTT) providers, are shifting […]

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Digital Transformation: meeting increased customer demands

‘Transform with digital services’ is one of our themes this week at Mobile World Congress in Barcelona, and I feel it is one of the most important initiatives that CSPs must leverage now.  As a digital consumer, I am more connected, informed and empowered than ever before and my expectations of my CSP continue to […]

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The Digital Service Provider in 2015

These are uncertain times. But the inevitability of digital is something that every carrier in the world is agreed upon. image: Google image search[/caption] As we hurtle headlong into the new year, the transition from the old CSP paradigm to the new DSP continues apace.  With Mobile World Congress on the horizon, digital themes are […]

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Designing the Telco API Business

We’ve talked before about the platformification of telco, both here on the blog and in the recent white paper on the Digital Service Provider.  Building the API business is no small task, one that requires all of the executive support a telco can muster in order to be successful.  Technically, however, it’s not immediately clear […]

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The Anti-MVNO

About ten years ago, during the MVNO gold rush in the US, a plethora of MVNOs launched – Amp’d, Boost, Disney, ESPN, Helio – and then mostly went away again. It was a time when brands sought opportunities to build digital businesses and sell more stuff on the back of their brand. Boost, Amp’d and […]

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Free SocialCast on Telco Futures!

We’re running a SocialCast on Telco in 2014: A New Age of Engagement next week (April 22nd, at 1pm ET), in conjunction with our friends in IBM Expert Integrated Systems. I’m hosting the event with the disruptive, contrarian and always thought-provoking Dean Bubley from Disruptive Analysis, and the articulate and visionary big data and analytics […]

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Becoming a Digital Service Provider

For many years now, we have been watching the relentless march of Internet and over the top services companies, as they have built brands and businesses, around content and advertising, and telecommunications companies have continued to provide the infrastructure upon which their success has been based.  The telco industry can’t really complain, of course, as […]

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