Network and Cloud: SDN and NFV 101

At last year’s Mobile World Congress, AT&T outlined their plans for their network of the future: the ‘User-Defined Network Cloud’. AT&T and others are basically starting to apply Cloud to the Communications Network.  The motivation is simply to reduce cost and increase flexibility of the network. The underlying capabilities being used to apply Cloud to […]

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The Digital Service Provider in 2015

These are uncertain times. But the inevitability of digital is something that every carrier in the world is agreed upon. image: Google image search[/caption] As we hurtle headlong into the new year, the transition from the old CSP paradigm to the new DSP continues apace.  With Mobile World Congress on the horizon, digital themes are […]

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Designing the Telco API Business

We’ve talked before about the platformification of telco, both here on the blog and in the recent white paper on the Digital Service Provider.  Building the API business is no small task, one that requires all of the executive support a telco can muster in order to be successful.  Technically, however, it’s not immediately clear […]

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CIOs know it

I’ve written here about key growth plays for CSPs. We know that current technologies make entirely new strategies possible. We know that customers demand innovative services and products, and are willing to pay for them. Here’s a growth play that can unleash the potential of high value customers and services to increase revenue and create […]

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Machine-to-Machine M2M – the ‘Next Big Thing’

Two years ago this month I published the first of a series of articles outlining Machine-to-Machine M2M [1]: M2M or Internet of Things is not new; many industries over many years have been connecting physical infrastructure such as trains and electricity networks to computer-based monitoring and control systems the market is expanding because several trends […]

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Reinventing the CSP enterprise: Growth plays for today

Changes driven by market, regulatory, and economic megatrends in the information and communications technology (ICT) industry expose new opportunities for CSPs. As industry value chains are disrupted, one megatrend is IT as a service. A two-sided business delivery model can enable CSPs to capitalize on the IT as a service trend. By 2020, the majority […]

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The Anti-MVNO

About ten years ago, during the MVNO gold rush in the US, a plethora of MVNOs launched – Amp’d, Boost, Disney, ESPN, Helio – and then mostly went away again. It was a time when brands sought opportunities to build digital businesses and sell more stuff on the back of their brand. Boost, Amp’d and […]

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Imagine Magic

That’s what I did a couple of weeks ago at the Sales Champions workshops in Cupertino, CA.  With Apple.  And IBM.  We imagined the magic that we will create in the market.  The magic of doing something that has never been done before.  Re-inventing the way work gets done.  Redefining the mobile enterprise.  Taking analytical […]

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New Revenue Sources: The dual case for big data

CPSs are in the enviable position of routinely gathering huge, varied and relevant data volumes about customers, their usage patterns and their experiences. With generally declining revenues and fierce competition from players in and outside the industry, big data insights are used for information about real-time, location-based purchasing behavior, travel patterns, social chatter, fraud prevention […]

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Africa’s Mobile and Social Revolution: Full Speed Ahead

Africa is changing faster than anyone imagined. In particular the mobile phone is disrupting much of African life. In a little over a decade, the continent has become the world’s second most connected region by mobile subscriptions and is experiencing the fastest growth in mobile subscribers in the world. The mobile phone is cracking open […]

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Looking for meaning in the Apple + IBM partnership

I had the pleasure recently of attending the announcement of the Apple + IBM partnership. I was thrilled by the positive energy and excitement in Cupertino, California as Ginni Rometty and Tim Cook discussed the new plans. As you’ve probably heard, the deal is based on IBM’s deep enterprise and vertical industry expertise combined with […]

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Goodbye Advertising, Hello Commerce

Two things happened last week to pique even the interest of the most jaundiced internet watcher; Facebook announced that they were testing a ‘buy’ button, and Twitter announced the acquisition of payments start-up CardSpring.  It should have dawned upon those who have been of the impression that these companies make money from advertising – really, really […]

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