Digital Transformation Segment Leader, IBM Global Telecommunications Industry

The Internet of Things @ TMFLive: Hack It Good!

This week (May 9-12, 2016) in Nice, the team from IBM will be supporting a TM Forum hackathon around cities, climate and the Internet of Things. The buzz is already building around the event, and we’re going to be bringing lots of connected things to hack. We’ll have sensor tags from Texas Instruments, and IBM […]

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Telco and IoT: Platform, Channel, Medium

A few weeks back I wrote a piece about Big Data and the Internet of Things, and suggested I’d return to the theme to figure out – once we’ve collected the data from all the different sources – how telcos can apply it, how to use it, and how to build businesses from it. Well, […]

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Protecting Your Customer Data: Data Processes Matter Too!

The cyberattack on TalkTalk last month and the fallout from BT’s ill-fated dalliance with Phorm a couple of years ago brought each company under the privacy spotlight, for different reasons. TalkTalk had been the victim of a hack, but was nevertheless subjected to questions such as ‘should you have been better prepared?’ and ‘Do you […]

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Big Data and the Internet of Things

The Internet of Things has the potential to drive incredible innovation in the way we live our lives. That I can know about remote things, like smoke detectors, and security cameras, and healthcare devices, and cars, wherever I am in the world, is really useful. That these things can have programmed understanding to react is […]

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Big Data and Karl Marx

The Internet is full of big statements about big data, about how big data changes things, and how somehow the rules are going to be remade in this data driven world that we find ourselves in. There is a growing body of dissent, arguing against such revolutionary prognostications, which in this author’s view at least […]

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IBM + Facebook Collaboration Provides Huge Value to CSPs

IBM and Facebook today announced that we’re working together on integrating the Facebook ad platform with the IBM Commerce suite.  What this means is that anyone who sells stuff online – and advertises that stuff on Facebook – will be able to combine their data with the Facebook data in order to target ads on […]

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The Digital Service Provider in 2015

These are uncertain times. But the inevitability of digital is something that every carrier in the world is agreed upon. image: Google image search[/caption] As we hurtle headlong into the new year, the transition from the old CSP paradigm to the new DSP continues apace.  With Mobile World Congress on the horizon, digital themes are […]

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Designing the Telco API Business

We’ve talked before about the platformification of telco, both here on the blog and in the recent white paper on the Digital Service Provider.  Building the API business is no small task, one that requires all of the executive support a telco can muster in order to be successful.  Technically, however, it’s not immediately clear […]

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The Anti-MVNO

About ten years ago, during the MVNO gold rush in the US, a plethora of MVNOs launched – Amp’d, Boost, Disney, ESPN, Helio – and then mostly went away again. It was a time when brands sought opportunities to build digital businesses and sell more stuff on the back of their brand. Boost, Amp’d and […]

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Goodbye Advertising, Hello Commerce

Two things happened last week to pique even the interest of the most jaundiced internet watcher; Facebook announced that they were testing a ‘buy’ button, and Twitter announced the acquisition of payments start-up CardSpring.  It should have dawned upon those who have been of the impression that these companies make money from advertising – really, really […]

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Platform Economics and The Platformification of Telco

The word ‘platform’ is a difficult word in the world of technology. It has what might be called baggage. In hardware circles, for the tin-men, it’s been a very definite physical edifice, a hulking great feat of engineering and architecture upon which great (multi-threaded) processes find expression. In software circles, it’s been a very definite […]

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Free SocialCast on Telco Futures!

We’re running a SocialCast on Telco in 2014: A New Age of Engagement next week (April 22nd, at 1pm ET), in conjunction with our friends in IBM Expert Integrated Systems. I’m hosting the event with the disruptive, contrarian and always thought-provoking Dean Bubley from Disruptive Analysis, and the articulate and visionary big data and analytics […]

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