About this blog

Enabling the transformation of the Communications, Media and Entertainment Industries

The IBM Telecom, Media and Entertainment Blog provides strategic business insights, news on emerging technologies and industry trends for executives in Telecommunications, Media and Entertainment.

We are here to help. Wherever you are in the digital transformation journey, either seeking insights to developing personalized customer experiences, or redesigning your infrastructure, or looking to create new market value, you can find content and questions answered by thought leaders, industry subject matter experts and IBM solution consultants.

Feel free to chime in and take a look at our latest posts for Telecommunications and for Media & Entertainment

Featured contributors

Anthony Behan

Anthony Behan

Digital Transformation Segment Leader, IBM Global Telecommunications Industry

bill lambertson

Bill Lambertson

Global Cloud Leader, IBM Global Telecommunications Industry

bob fox

Bob Fox

Global Industry Leader in Telecommunications, Media & Entertainment, IBM

craig farrell

Craig Farrell

VP and Chief Technology Officer, Global Telecom Industry, IBM

rob van den dam

Rob van den Dam

Global Telecommunications Industry Leader, IBM Institute for Business Value

steve teitzel

Steven Teitzel

Telco Global Solution Exec – Network Transformation, IBM

Customer experience personalization

Today, choice-rich, fragmented customers demand personalized service and engagement.

Discover how Communications and Media companies are giving their customers what they want when they want it, to build engagement and loyalty.

Learn more >>


Capitalizing on disruption

The communications industry has become a complex battlefield, as communications service providers (CSPs) feel the squeeze of competition of digital disruptors, such as Facebook, Google, Skype, WhatsApp, LINE and WeChat.

Discover how you can outthink disruption in communications!

Explore insights >>





The 2020 CSP in the cognitive era

View infographic >>

For more information on how to transform your business, visit ibm.com/telecom-media-entertainment.

This blog is managed by Crystal Dean and follows IBM’s Social Computing Guidelines. Contact us!