Human Capital Management

Recap: Top Insights from Our HR Disruption Chat You Won’t Want to Miss

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In the era of digital transformation, human capital management has the opportunity to lead the transformation of people and technology.  In our recent CrowdChat, we asked IBM and SAP experts to share their views on the disruption, reinvention and other trends in human resources (HR).

Below is a curation of some of the best insights from the chat. A special thanks to our participants who shared their knowledge and views. Read the entire chat transcript here.

HR is being disrupted. What are you seeing as the big disruptors?

  • “The four core trends we are seeing in the industry include: 1. rise of contingent labor, 2. implementing continuous performance management, 3. managing the 5 generations in the Workforce, 4. and focused on simplification and standardization” – Brett Addis
  • “Industry convergence – Barriers between industries are collapsing which introduces now competitors and opportunities for increasing partner ecosystems. This forces the employee population to be nimble and ramp up quickly on new processes” – Carrie Barth
  • “HR has long been told to be strategic. A big part of that is getting out of the employee transaction business, trusting employees and managers to do more.” – Kevin Simpson
  • “Developing staff will be key for organizations to keep up in this ever changing market.” –Dana Fields

 

What are the most important things to focus on when reinventing the HR function?

  • “The new CHRO mandate should focus on structuring functions to put transformation-based relationships at each level of the business.” – Patricia Fletcher
  • “Assess your current HR operating model – organization, governance, technology, customer experience, performance metrics, etc. – and develop a target state to enable HR to support the company’s business objectives for today and the future.” – Sheila McGovern
  • “HR has a tremendous opportunity to transform. Successful companies, develop a clear vision focused on delivering value to the business, establish guiding principles for decision making, set achievable goals, design the right structure” – Brett Addis
  • “Always connect with the key objectives. You reinvented for a reason. Don’t get distracted from them, even if they may be more distant.” – Kevin Simpson

 

Competition for talent is growing. What are leading companies doing to attract and retain top talent?

  • “Top companies view talent through a marketing lens. Skills and capabilities need to be obtained from new sources. How are you going to reach new audiences? How does your brand resonate with these new potential employees?” – Carrie Hotz-Barth
  • “Implementing onboarding processes that go beyond administration and statutory requirements. They represent a consistent new employee experience that reflects the company’s brand.” – Sheila McGovern
  • “I think some orgs are looking more at what Ariana Huffington calls “The 3rd Metric” as well. People are looking for more than Money and Power when joining/staying with cos. Does this job contribute to my well-being, growth, wisdom? #hrdisruption”Tak Kusano

 

How do you enhance employee engagement and productivity?

  • “HR function moving from “adoption” mindset and toward “addiction” where the priority is on HR tools are considered essential for every people-based decision” – Patricia Fletcher
  • “Implement technologies that are seamlessly integrated into your employee’s working lives. Enable access and functionality at any time and from anywhere.” – Sheila McGovern
  • “Make the tools easy to use and change the language. Forms are a thing of the past. Real language is how people communicate. Systems must do the same.” – Kevin Simpson
  • “Communication is key – clear, frequent communication on the organizations vision, values, and goals – a shared vision can engage employees to help make it a reality.” – Stephanie Reshel

 

The voice of the employee has long been a powerful, yet elusive, statement about how people see your company from its most vulnerable point: the inside. How are you capturing the voice of your employees?

  • “Social tools proliferate the culture of innovation. A continuous dialog with employees should be the Holy Grail just like we strive to do with customers.” – Carrie Barth
  • “Annual engagement survey, spot survey’s, social collaboration, and groups to monitor and measure workforce sentiment.” – Brett Addis
  • “Employees want to be heard – surveys and ongoing managerial check-ins to receive regular, open and honest feedback.” – Stephanie Reshel
  • “There are a variety of ways to capture the employee voice. At SC next week, come see how IBM incorporated employee sentiment in our new performance process.” – Sheila McGovern

 

What do you think? Add your insights in the comment section!

Interested in joining our next CrowdChat? Follow us on Twitter to get the latest news.

To learn more about innovative joint solutions, visit our IBM-SAP Alliance website.

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Vikrant Bhargava

Very insigtful

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