Thought Leadership

CFOs Three Keys to Success for Digital Transformation

In the recent IBM study, CFOs identified industry convergence, competition and commotion as having the biggest impact on their business. To face these challenges, CFOs must take on new responsibilities and use data to spot opportunities and challenges. Top CFOs are rising to the challenge and finding success in the age of disruption CFOs identified […]

Customer Experience

Three Challenges CMOs are Facing in the Digital Economy

The digital economy is here across all industries – creating disruption in the business landscape as organizations embrace digital reinvention and transformation. So what do we mean with Digital Transformation? Digital Transformation means different things to different people: For some it’s about technology For others, digital is a new way of engaging with customers And […]

Human Capital Management

Transform Human Capital Management for the Digital Era

How is the Human Capital Management taking the digital era challenges? We are at the forefront of the Era of Digital Transformation; a time when two storm fronts are rapidly starting to converge on the way we do business today.  The first front is owned by technology and dominated by emerging trends like virtualization, cloud, […]

Customer Experience: Insights from IBM and SAP experts

Customer expectations are high. Are you meeting them? In our recent crowd chat, we discussed disruptive customer experience, which is when a company creates an experience so much better than the rest of the market that it causes customers to change their habits. IBM and SAP experts weighed in on how this is changing business. […]

Beyond CRM: SAP Hybris Cloud for Customer Built for Your Industry

Over the years, many companies have opted for a cloud-based solution for Customer Relationship Management (CRM). But many have held back, due to concerns that their business model was too unique for a generic, all-purpose solution. Now, they can have both, thanks to an updated offering from SAP Hybris. Recently, the company announced the latest […]

Moving your SAP Apps to the Cloud: Cost Drivers and Implementation Options

According to a recent SAP Insider Webcast, 40% of you have not even started to evaluate SAP HANA. The other 60% of you are in various states of evaluating, planning or implementing SAP HANA.  This article is for those of you who are seeking guidance on how to get started and what to look for […]

Join IBM for the SAP Hybris Americas Summit

As a Platinum Partner and sponsor for this year’s SAP Hybris Americas Summit, IBM will be leading two breakout tracks throughout the conference. Paul St. Germain, IBM’s Wholesale Distribution Industry Leader and author of Facing the Forces of Change®: Navigating the Seas of Disruption, will lead the first session on customer engagement in the age […]

Five Technologies CIOs Expect to Revolutionize Business

CIOs everywhere realize the barriers between formerly distinct industries are collapsing, as companies in one sector apply their expertise to others – producing new hybrids and erasing traditional industry classifications in the process. To avoid being left behind, companies across all industries must have a strategy for implementing a rapid digital reinvention. If not, they […]

Recap: Top Insights from Our HR Disruption Chat You Won’t Want to Miss

In the era of digital transformation, human capital management has the opportunity to lead the transformation of people and technology.  In our recent CrowdChat, we asked IBM and SAP experts to share their views on the disruption, reinvention and other trends in human resources (HR). Below is a curation of some of the best insights […]

Is Blockchain the Next Big Thing in Omnichannel Technology?

Blockchain is getting a lot of attention as a technology poised to disrupt the Financial Services industry. But its potential is far reaching, and has implications for many industries including retail, and may be the thing that makes Omnichannel a reality. What is Blockchain? Blockchain is the technology at the core of digital currencies such […]

How to Stay Ahead in the Age of Industry Convergence

Is your business really growing? Are you ahead of the curve or just trying keep up with the competition? Well, according to the IBM annual C-suite study the boundaries of competition are blurring more than ever. Six out of ten CEOs list industry convergence as their primary concern, as new organizations such as Uber and […]

Launch of Digital Transformation Cognitive Solutions

Sapphire is the most significant event in the SAP industry and is just round the corner. IBM has recently announced the launch of the Digital Transformation partnership with SAP and innovative cognitive solutions. The LSS (Lab for Sap Solutions) at IBM GBS which I run, has been leading the development charge in driving this exciting […]