Stephen P. Laughlin

Mobile is really the future this time

According to a recent TrendForce survey, the total value for the global mobile payments market is expected to grow by 107 percent to an anticipated USD 930 billion in 2018.[1] Yet that’s just three percent of the estimated USD 28.3 trillion in worldwide retail sales for 2018.[2] From where is this magical, oft-cited mobile growth […]

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Retail leaders converge at WRC 2016

Retail as we’ve known it for years is in the midst of great change. While much of the recent chatter has been dominated by talk of disruption and fear, let us not forget that periods of change also represent opportunity.  The explosion of devices, data and disruptive competition in the retail space has brought us […]

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World Retail Congress 2015

I’m getting ready to join retail leaders from across the globe at the World Retail Congress (WRC) in Rome on September 7-8. IBM is a long-time sponsor and participant of WRC, helping to shape the shape the future of the industry working. We’re again working with retail’s brightest leaders to challenge the status quo at […]

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Retail & CPG Companies: Collaborating, Competing or Converging?

More than 90% of American households have three or more web-connected devices, and by 2020, 90% of the world’s population over six years old will have a mobile phone.   Along with keeping in touch, consumers commonly use their devices research, browse and buy goods and services on-line. Clearly consumer-facing industries are on the forefront of […]

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