September 14, 2017 | Written by: Lorna den Daas
Categorized: Thought Leadership
We’re living in a new digital age, defined by always-on connectivity, empowered customers, and groundbreaking IT solutions. In this new world, a business can’t thrive by relying on the same tired processes and disjointed IT systems they’ve used up until now.
At IBM, we’re dedicated to helping Oracle users upgrade their systems and processes to prepare for the age of Digital Transformation. In place of the complex multivendor platforms that are so common in business today, we offer streamlined, end-to-end solutions that include everything you need to optimize your Oracle applications. We offer our customers best-in-class solutions and services, deep experience across many different industries, and an intimate understanding of Oracle technology based on a decades-long partnership—all under the same roof.
Go to market quickly
We employ about 16,000 people who work directly with Oracle systems on a daily basis, across cloud and on-prem environments, making us one of the leading systems integrators in the world. This hands-on experience, combined with our wide breadth of systems and services offerings, allows us to ramp up new Oracle applications much quicker than our clients could working alone.
For example, we were able to help Epic Piping go from startup to enterprise-scale operation in a matter of months. With IBM Cloud Managed Services to support their Oracle JD Edwards Enterprise ERP solutions, Epic Piping gained a hugely scalable, fully integrated business platform that supports both organic growth and acquisitions. This new platform, along with application management services from IBM, played an instrumental role in helping Epic Piping achieve exponential growth. After starting with only four employees, the company topped out at over 900 just 18 months later.
Simplify processes to cut costs
Far too often, complexity forms a barrier that keeps businesses from fully capitalizing on the opportunities of Digital Transformation. When businesses run different sets of processes across different teams, it can create serious inefficiency, which in turn leads to higher costs.
This was the situation at Co-operative Group Limited when they came to IBM for help. The company wanted to move to a shared services model to increase the simplicity and efficiency of its HR function. However, after a period of rapid growth, including multiple acquisitions, Co-op’s HR policies had become so disjointed that it was simply not possible to get everyone using the shared services.
With the power of Oracle HCM Cloud solutions implemented by IBM Global Business Services, the company simplified and standardized its HR processes, increasing productivity and lowering HR costs. Co-op is also deploying IBM Watson solutions to collate and cleanse its old HR data. This will enable cognitive analytics, allowing the company to further optimize its HR services in the future.
Deep industry expertise
At IBM, our elite services professionals have a unique combination of Oracle experience and industry expertise, helping us drive even better results for users of Oracle’s industry-specific applications.
When Shop Direct, a multi-brand online retailer from the UK, wanted to introduce a new retail software platform based on Oracle applications, working with IBM to implement and manage those new applications was a natural choice. The company was already a long-time user of Oracle solutions, and ever since it first introduced Oracle E-Business Suite, it has been working with IBM to optimize those solutions. As a result, they already knew we understood their business, and that we’re intimately familiar with the needs of retailers in general.
Moving fast is absolutely critical in retail. By deploying the new Oracle applications quickly, and creating a centralized platform for accessing and managing product data, we were able to help Shop Direct ensure leaner, faster operations. As a result, they can now respond quickly to changing customer demand.
Visit the IBM-Oracle Alliance website to learn more about how we can help you maximize your Oracle investments.
Each year, IBM is a sponsor and exhibitor at Oracle OpenWorld – and this year is no different. We invite you to connect with us during the event. We’ll have IBM subject matter experts on hand to show you how you can go from just getting by to truly thriving with your Oracle applications. You’ll have the chance to explore our solutions first hand and hear more customer success stories like the ones in this post.