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Four technology changes help insurers become true risk partners

Mark McLaughlin, Global Insurance Director at IBM, was interviewed by A.M. BestTV at the Meeting of Reinsurance Officials 2018 in Montreal. A.M. BestTV delivers A.M. Best’s coverage of the insurance industry in a television-quality format. In this interview with John Weber of Best TV, Mark describes how insurers and insureds benefit from four main changes […]

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Embracing the future with the new IBM Insurance Platform

Industry platforms have become more of an insurance discussion point as insurance decision makers, analysts, and consultants consider 2018 and new technology trends.  IBM’s collaboration with MetLife and Majesco to create the new IBM Insurance Platform was an impetus for that conversation (if you missed it, check it out here). The IBM Insurance Platform is […]

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Turbo-charged underwriting – You bet-cha!

A few years ago, a couple of colleagues and I penned a white paper on Integrating the value of Data in Underwriting. It was slightly ahead of its time, but it underscored a central need for insurance within the burgeoning era of “big data.” It provoked the thought that this new era will excel when […]

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Want a Sneak Peek at the IBV Customer Retention Study?

The new insurance study – to be published in June – is coming along nicely. So it’s time for a sneak peek or three over the coming few weeks. Today I’ll start slow by talking about some background etc. We surveyed a bit more than 12k insurance customers in our usual 24 countries, i.e. 500 […]

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New data privacy rules to cost UK policyholders more in premiums

The impending changes to the Data Protection Act 1998, which will come into force on 1 December 2014, make it unlawful for UK insurers to insist on policyholders providing details of their criminal record. The Act has its origins in the European Community Data Protection Directive (95/46/EC), and it will be interesting to see whether […]

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