Insurance, Big Data and ‘Big Risk’

I’ve been giving some thought to the topic of risk recently. I can hear you yawning already….but wait a moment. I’m increasingly realising that this is a bigger issue than I might have allowed for in the past. Let me share my thinking… For many in insurance, risk seems to fall into two camps: Finance […]

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Claims and the moment-of-truth experience

I have spent a large part of my working career in the insurance industry as a captive agent for a large multi-national insurance carrier. The experience that I have had within the industry has eased my transition as a consultant to help bring clients’ perspective and understanding from a sales, process, and operations flow. I […]

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