Client Stories

How cloud adoption is transforming the insurance industry

Many insurance providers are now at an inflection point in their cloud transformation journey. Going beyond a “lift and shift” strategy with Infrastructure as a Service and focusing on Platform as a Service (PaaS) are the next steps for insurers in gaining cloud maturity. Applications hosted in the cloud cost less to maintain, are easier […]

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Drive differentiating value and fill critical gaps with the IBM Insurance Platform

The IBM Think 2019 conference is just a couple weeks away. After many years, the conference is moving from the casinos of Las Vegas to the home of technology innovation in the beautiful city of San Francisco, CA. This year, we anticipate large attendance, and we have a really interesting insurance schedule with many customers […]

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IBM Solutions and Services for Insurance

Discover IBM insurance solutions that can help you make smart investments focusing on informed interactions, streamlined operations and enterprise resilience.

→ IBM Insurance

 Disruptive innovation

 Watson Expert Assist AI for insurance

 Financial crimes insight AI for insurance


How big data, AI, and automation impact insurance

Data is the new gold… Data is the new oil… Pick your metaphor, but for insurers, data is the asset their critical business processes require in order to run effectively and produce actionable results. Data is a critical component of marketing, underwriting, product development, claims, distribution and IT operations, to name a few, and insurers […]

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Hot insurance sessions at IBM Think 2019

With such a great lineup of education and activities for insurance leaders at IBM Think from February 12-15  in San Francisco this year, planning your agenda will be tough. While there is a great array of insurance-specific sessions from which to choose, the sessions below are highly recommended. These sessions include insurance leaders in auto, […]

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The insurance track at IBM Think 2019 is stronger than ever

IBM will be hosting IBM Think 2019 from February 12-15 this year at a new location in San Francisco, CA. The insurance track at the conference is stronger than ever! In 2019, the insurance industry will continue to be disrupted by new market entrants, emerging ecosystems, and shifts in a variety of economic and technological […]

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Building trust in insurance through blockchain

  To a capacity Las Vegas meeting room that saw attendees sitting on the floor and lining the walls due to every seat being filled, it’s clear that interest in blockchain in the insurance industry has reached a fever pitch. At InsureTech Connect, a panel of insurance visionaries assembled to share their first-hand experience of […]

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Digital transformation in the insurance industry: Part 1 – Data is the new natural resource

Today, with the help of sensors, drones and mobile devices, we are are generating unprecedented amounts of data that create both opportunities and pitfalls for the insurance industry. As data continues to become more ubiquitous and grow exponentially, insurers must establish a sustained capability to effectively use this data to remain competitive. Whilst companies have […]

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InsureTech Connect: A front row seat to the thriving insurance technology industry

As the seasons transform from summer to autumn in the US, that means getting back to conference and event season. An event that is quickly becoming a fall tradition for IBM is participating in the annual InsureTech Connect conference. No longer just a subset of the fintech industry, the insuretech market has grown exponentially, and IBM Insurance has had a front […]

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Prudential Singapore puts Watson AI to work to increase sales agent performance

Key Points: Prudential Singapore’s 4,600 financial consultants (FCs) serve as the insurer’s key customer touchpoints. Their ability to access and deliver prompt and relevant advice to customers at any time is vital Facing steady growth in customer and business volumes, Prudential recognized it needed an easily scalable and cost-effective solution to support a growing number […]

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MobileFirst approach for insurance companies: Get started or risk being outpaced by competitors

As a former insurance agency owner and seller, I have first-hand knowledge how embracing technology can improve business performance. By ignoring technology trends such as developing mobile applications and other engagement tools, insurance companies are falling behind and being outpaced by competitors. Not long ago when people were seeking information, they would fire up their […]

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Dig|In 2018: Digital transformation starts and ends with the customer

The Digital Future of Insurance Conference, otherwise known as Dig|In, held in Austin, Texas from May 14-16 addressed many tough issues facing the industry. With session topics such as “Is UBI Dead?”, and “Is the Industry Ready for Touchless Claims?”, the largest technology conference in the insurance industry focused on the issues and trends that […]

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Blockchain for insurance delivers trust: A use case with Marsh, ACORD and ISN

Business agreements among multiple parties involve a lot of moving parts – a recipe for friction. With blockchain, aka distributed ledger technology, insurers and insureds can permission, validate and trust each other, sans the friction. In this case study Marsh, ACORD and ISN created one of the first instances of a commercial digital proof of […]

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