Client Stories

Why the world should watch a German non-profit insurer

While health insurance is typically viewed through a local lens, now is a good time to pay attention to what is happening in global markets.  Techniker Krankenkasse (TK) is the largest public health insurance fund in Germany. Their digitalization strategy could provide a test pattern for how insurers globally will provide more control and transparency […]

Continue reading

Key takeaways on the IBM Insurance Platform

At the IBM Think 2019 session, Drive Differentiating Value and Fill Critical Gaps with the IBM Insurance Platform, Noel Garry, Global Offering Manager, IBM Insurance Platform, and Ed Ossie, Chief Operating Officer, Majesco, discussed the current state of the platform and illustrated how it works. Majesco, a multinational provider of insurance technology software and an […]

Continue reading

Watch the platform perspectives webinar featuring research and advisory firm Gartner


IBM Solutions and Services for Insurance

Discover IBM insurance solutions that can help you make smart investments focusing on informed interactions, streamlined operations and enterprise resilience.

→ IBM Insurance

→ Disruptive innovation


Event: Reinventing Financial Services


Pushing the boundaries of policyholder experience

It is no secret that the entire insurance industry is realigning to be customer-centric. It was a central theme in almost every digitalization story at IBM Think 2019. Salesforce, an IBM partner, is a company that very well could be credited with driving the business in this direction. At the Think session, Pushing the boundaries […]

Continue reading

How cloud adoption is transforming the insurance industry

Many insurance providers are now at an inflection point in their cloud transformation journey. Going beyond a “lift and shift” strategy with Infrastructure as a Service and focusing on Platform as a Service (PaaS) are the next steps for insurers in gaining cloud maturity. Applications hosted in the cloud cost less to maintain, are easier […]

Continue reading

Drive differentiating value and fill critical gaps with the IBM Insurance Platform

The IBM Think 2019 conference is just a couple weeks away. After many years, the conference is moving from the casinos of Las Vegas to the home of technology innovation in the beautiful city of San Francisco, CA. This year, we anticipate large attendance, and we have a really interesting insurance schedule with many customers […]

Continue reading

How big data, AI, and automation impact insurance

Data is the new gold… Data is the new oil… Pick your metaphor, but for insurers, data is the asset their critical business processes require in order to run effectively and produce actionable results. Data is a critical component of marketing, underwriting, product development, claims, distribution and IT operations, to name a few, and insurers […]

Continue reading

Hot insurance sessions at IBM Think 2019

With such a great lineup of education and activities for insurance leaders at IBM Think from February 12-15  in San Francisco this year, planning your agenda will be tough. While there is a great array of insurance-specific sessions from which to choose, the sessions below are highly recommended. These sessions include insurance leaders in auto, […]

Continue reading

The insurance track at IBM Think 2019 is stronger than ever

IBM will be hosting IBM Think 2019 from February 12-15 this year at a new location in San Francisco, CA. The insurance track at the conference is stronger than ever! In 2019, the insurance industry will continue to be disrupted by new market entrants, emerging ecosystems, and shifts in a variety of economic and technological […]

Continue reading

Building trust in insurance through blockchain

  To a capacity Las Vegas meeting room that saw attendees sitting on the floor and lining the walls due to every seat being filled, it’s clear that interest in blockchain in the insurance industry has reached a fever pitch. At InsureTech Connect, a panel of insurance visionaries assembled to share their first-hand experience of […]

Continue reading

Digital transformation in the insurance industry: Part 1 – Data is the new natural resource

Today, with the help of sensors, drones and mobile devices, we are are generating unprecedented amounts of data that create both opportunities and pitfalls for the insurance industry. As data continues to become more ubiquitous and grow exponentially, insurers must establish a sustained capability to effectively use this data to remain competitive. Whilst companies have […]

Continue reading

InsureTech Connect: A front row seat to the thriving insurance technology industry

As the seasons transform from summer to autumn in the US, that means getting back to conference and event season. An event that is quickly becoming a fall tradition for IBM is participating in the annual InsureTech Connect conference. No longer just a subset of the fintech industry, the insuretech market has grown exponentially, and IBM Insurance has had a front […]

Continue reading

Prudential Singapore puts Watson AI to work to increase sales agent performance

Key Points: Prudential Singapore’s 4,600 financial consultants (FCs) serve as the insurer’s key customer touchpoints. Their ability to access and deliver prompt and relevant advice to customers at any time is vital Facing steady growth in customer and business volumes, Prudential recognized it needed an easily scalable and cost-effective solution to support a growing number […]

Continue reading