Insurance’s Future with Big Data on the Cloud

The speed of the unrelenting technology evolution now underway, as well as the impact it is having on business can’t be overestimated. Even for those of us keeping a pretty close eye on the ‘play-by-play,’ the fusion of mobile, Big Data, cloud and analytics – all moving quickly by themselves as major technologies – still surprises. […]

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Looking Backward to See Forward

What a crisp fall day to find oneself on the road astride a bicycle yesterday. In the North East of the US, there was just a whisper of fall in the wind, and still a warm burning sun. We are lucky where I live as we have a county sponsored ‘Bicycle Sunday’ where car traffic […]

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Telematics’ Other Big Benefit – Preventing Insurance Fraud

Insurance has to deal with some of the hardest angles of humanity, as particularly in P&C insurance, claims agents are dealing with people at very challenging times, like when they are injured or have incurred substantial damage, or even a loss of a home or loved one. At challenging times like this, expectations are high. […]

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We want our added value from insurance. Mobility makes it happen.

Of all the bills I pay for my own household, I’m still staggered that the insurance bill is the largest component of household spend for which I get nothing in return in the moment. Don’t get me wrong. I do realize how the insurance business works, of course. But still… I’m increasingly scratching my head […]

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Oh, the Weather Outside is Frightful, but the Opportunity for Insurance, Delightful

Do you know what the most common use of smart phones is — beyond of course talking and email?  Well, according to multiple sources it’s, not surprisingly, checking the weather. Being instantly aware of upcoming weather is now so second nature to us, we often can mitigate the risk much better of being literally caught […]

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Millennials and the looming, difficult questions ahead

At InterConnect last week, there was a great emphasis on insurance in the critical areas of Cloud and Mobility with sessions and content from State Farm, Aetna, Primerica and Nationwide – among others. In addition, I had the privilege of seeing a great session — that was standing-room only — to see the first Mobile […]

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‘Tis the season for counter fraud and security…again.

I’m sure I am not the only one going line-by-line through my credit card statements when they arrive this time of year. I’m looking for that $8.29 charge from somewhere that looks innocuous and routine, but reveals I have a breach. And, trends seem to show similar levels of fastidiousness are required now around security […]

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Email versus productivity? Or just Verse.

At a dinner with colleagues and professionals from a variety of industries, I was struck at how often the conversation turned to email. How much we get versus how much we can absorb. How we sort it. What best practices we learned around managing it. What we should better do with the time we dedicate […]

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Insurance Analytics, Cognitive Computing and Big Data in the spotlight at Insight2014

‘Nothing is certain but death and taxes…and because of the first one, the need for insurance is certain as well.’ Insurance doesn’t often get the front-stage focus that other components of Financial Services gets, and part of it is the relative stability and certainty. Insurance, by the nature of its business, is there to create […]

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A plea for radical simplification and digital customer engagement in insurance

I just got my annual 1-inch-thick packet from my insurance company. I expect it will help prop up a desk or help start a fire in the fireplace during the approaching winter. But I’m left wondering — as I have very few actual interactions with my insurance company — if this isn’t a missed opportunity […]

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Game-changing pacesetters and the meaning of strategic collaboration

A view of the latest technology adoption from a recent study got my attention. The cross industry view showed increases in Big Data and Analytics of 39% from 2012 to 2014; Cloud increased over the same time frame by 92% and Mobile by 59%, but the shocker was Social, which increased by a whopping 106%. […]

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Summertime and the living is easy – less so for insurers

“Summertime and the living is easy,” as the great George Gerschwin song goes… Well, maybe less so than in decades past for the insurance industry. A mature industry, like many, insurance is facing absolutely new market-shaping dynamics these days. So says the new global Institute for Business Value report, “Winning strategies for insurers.” The results […]

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