Contributors: Peter Arterburn

MobileFirst approach for insurance companies: Get started or risk being outpaced by competitors

As a former insurance agency owner and seller, I have first-hand knowledge how embracing technology can improve business performance. By ignoring technology trends such as developing mobile applications and other engagement tools, insurance companies are falling behind and being outpaced by competitors. Not long ago when people were seeking information, they would fire up their […]

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Claims and the moment-of-truth experience

I have spent a large part of my working career in the insurance industry as a captive agent for a large multi-national insurance carrier. The experience that I have had within the industry has eased my transition as a consultant to help bring clients’ perspective and understanding from a sales, process, and operations flow. I […]

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