Christian Bieck

Looking into the Crystal Ball

Are you interested in knowing the future? I certainly would, the more accurate, the better. (Next week’s winning lottery numbers, anyone?) Unfortunately, as the old Danish proverb goes, “Prediction is very difficult, especially about the future.” My colleague Mark McLaughlin and I gave it a shot anyhow, and you can now read the result in […]

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Another Sneak Peek At Cyber Risk And Insurance

In two weeks, I will be at the IASA Annual Conference in San Antonio, Texas. I’ll be on Panel 674, talking about “True Customer Centricity” (and our 2015 study, “Capturing hearts, minds and market share“), but of course will also be discussing our new study, “Cyber and beyond”, which will be published during the conference […]

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New IBM Insurance Blog Site

As you will have noticed, our IBM Insurance blog has moved once again, back to an ibm.com URL: http://ibm.biz/IBMInsuranceBlog You can still reach the old IBM Insurance blog under http://www.insights-on-business.com/insurance.   The moved content works, but there are still some small kinks to work out, so no new content this week. For next week, another […]

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Sneak Peek: Cyber Risk and Cyber Insurance

The release of our upcoming insurance study on the risks of digital interconnectedness, a.k.a. cyber risks, is just 5 weeks away; time to give our readers a first peek at some of the data and/or conclusions. For the study, we surveyed 800 insurers and 1,000 non-insurance companies, i.e. insurance clients – although not necessarily clients […]

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Innovating Insurance

A few weeks ago, I mentioned an upcoming IBM Institute for Business Value study, and now it is available: Innovating insurance: Lessons from the world’s leading innovators. You can check it out here. Insurance has traditionally been slow to innovate. Or if you prefer a more liberal interpretation of innovation – as we did in our […]

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Random Thoughts: Things to Read by IBV

For our Random Thoughts post today, I thought I’d summarize interesting reads my colleagues at IBV published over the last year (and some of mine, too 😉 ). Let’s start cross-industry: About a year ago, Carolyn Baird showed the “Myths, exaggerations and uncomfortable truths” about millennials in the workplace. Not all conventional wisdom about that […]

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Doctors, Insurers and Trust

  Via InsuranceThoughtLeadership.com, I ran across an interesting article on “Why Doctors Don’t Trust Insurers”. According to a (U.S.) survey by ReviveHealth Payor Trust Index, no insurer scored higher than 60 points out of 100 [1], with the average being 58. What are the reasons for this low trust? According to the study, the main […]

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Random Thoughts: The Blockchain

For those who are not sure what a blockchain is: simply put, it is a distributed electronic ledger based on cryptographic principles. While is was developed as the ledger for the cryptocurrency Bitcoin, it is really separate from any currency – for example, it can be used as a ledger to notarize land transactions. [1] […]

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Is the Personality of Insurance Changing?

One of my favorite anecdotes on the culture or personality of insurance in general and insurance executives specifically is from when I was invited to talk to a group of students about digital communities in FSS.[1] The audience was a group from a specialized elite course for financial services, very smart young people groomed for […]

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The Risks of Digital Interconnectedness

I hope all readers had a quiet Xmas, Hanukkah, Saturnalia, Presentmas or whatever else you happened to be celebrating. This year, I started out wanting to write the usual overview post, but quickly discovered that the Random Thoughts posts I had been putting out over the course of the year covered pretty much all of […]

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Random Thoughts: Some Updates

Today some topics we have written about before where something new and/or interesting came up. Here goes. On health insurance vs. nutrition advice: I finally got around to reading the study by Credit Suisse Research Institute: “Fat, the new health paradigm”. Although there isn’t much in there that I didn’t already know, it is still […]

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Random Thoughts: Emotions

Hard to get back to “normal” blogging after seeing the news from Paris over the weekend, so just short today. Thanks to Jean Jullien (@jean_jullien on Twitter) for putting out the image on the left to the public domain. My thoughts go out to the victims of the Paris. I just hope that the (predictable) […]

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