Digital Designer & Developer | IBM Bluemix

Building Ana the insurance chatbot: Part 3 of 3 – Front end and UX design

This is the third and final part of a series which describes the design and implementation approach used to build a Watson Conversation data integrated Chatbot with the IBM Cloud. (Parts 1 and 2 here and here). In this post, I explain about design thinking and the front end design and development approaches used in […]

Continue reading

Building Ana the insurance chatbot: Part 2 of 3 – Behind the scenes

This post is the second in a series taking a deeper look at the design and implementation of a cloud based Chatbot, built using Watson Conversation and IBM Cloud. To be familiar with the contents of this post, it is strongly recommended to read the first post in this series, “Getting Started with Watson Conversation […]

Continue reading

Building Ana the insurance chatbot: Part 1 of 3 – Getting starting with Watson Conversation and IBM Cloud

With virtual assistants (VA) like Alexa from Amazon, Google’s Assistant, and Siri from Apple, it’s clear that human-to-machine conversation has become a genuine alternative to traditional user interfaces, and now they ready to tackle some meaningful tasks. Something that was seen as an awkward conversation with an inanimate object just a few years ago is now […]

Continue reading