Andre Burke

How big data, AI, and automation impact insurance

Data is the new gold… Data is the new oil… Pick your metaphor, but for insurers, data is the asset their critical business processes require in order to run effectively and produce actionable results. Data is a critical component of marketing, underwriting, product development, claims, distribution and IT operations, to name a few, and insurers […]

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Insurers accelerate innovation with the cloud

Tomorrow’s insurance industry disruptors will marry the strengths of a digital business with the power of endless digital intelligence. They will set their sights on going deeper and wider into their own data as well as third-party data–structured and unstructured, text-based or sensory. They will shorten the cycles between what they can learn from data […]

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Insurance platforms 101: Which platform is the best for your company?

Many insurance technology companies label their offerings a “platform” and, certainly, more will do so in the future. And even  outside the industry, this platform naming proliferation is not just an insurance thing. It is everywhere. Given IBM has an offering named IBM Insurance Platform, I would like to share IBM’s thinking about platforms generally, […]

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Insurers are serious about AI-powered chatbots

Please allow us to introduce ourselves… Chatbots, or Virtual Assistants (VA’s) are no longer so uncommon as to cause consumers to do the virtual equivalent of gawk or an awkward stumble when they come across one. Chatbots have quickly moved into the mainstream. Insurers are no exception, and it is much more than novelty that […]

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