Technology

More than just text-to-speech: Trint cracks open audio content for search

Trint CEO and co-founder Jeff Kofman worked with a team of developers to build the cloud-based transcription platform because, as he says, “I’ve lived the problem.” As a 30-year broadcast journalist and war correspondent (ABC, CBS, CBC), Kofman estimates that he’s manually transcribed thousands of hours of interviews. “I understood that there are a lot […]

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Data science education has to go broader to serve the next generation of tech talent

The global talent shortage for next generation technology has been well documented. McKinsey predicts that while the number of data scientist job openings in the U.S. will hit 490,000 by 2018, fewer than 200,000 data scientists will be available to fill those spots. And as more advanced technologies like artificial intelligence and cognitive computing start […]

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The Experience Revolution: The Game is on

Executive Summary Businesses across multiple industries are feeling the heat from disruptors who are using digital to revolutionize how customers interact with brands. Armed with these new experiences, customers are becoming increasingly impatient with incumbents who don’t keep up. Helping customers easily find what they need, simplifying signup, driving personalization and streamlining access to support […]

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Marketing is a (buyer) journey, not a destination

Executive Summary CMOs are implementing significant shifts in where and how they allocate marketing spend. In the ‘Customer in Control’ marketing age, marketers are experiencing a renaissance within their discipline. It is already disrupting how marketing operates and is re-writing the rules for the future. To understand how marketing is evolving, The CMO Club in […]

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Step-by-Step: Lead a culture shift

Build a strong team to transform your company Introduction Often tasked with steering the design and integration of large-scale digitization efforts, the chief data officer’s potential to add strategic value makes them a leading change agent. That’s one of the reasons CDOs have seen their stature and influence rise, according to a report by The […]

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Step-by-Step: Foster an agile culture

Scale collaboration to drive business outcomes Introduction Agile is a way of working that was originally created to improve software development, but its measurable effect on business results has made it an attractive way to work for all types of organizations and teams. Agile is not simply an initiative, nor is it a mode of […]

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Manage organizational change

Enable and scale creative collaboration Introduction Your organization’s clients pursue big data and analytics with the expectation of a positive return on their investment. Only 63% of companies achieve that goal within the first year. 1 That’s because when companies embark on pursuing big data and analytics strategies, they embark on a journey that is […]

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Use data to deliver an exceptional client experience: Step by step

Introduction Obtaining a single view of the customer can be extraordinarily difficult, but it is the only way in which organizations can understand the preferences and buying habits of their most profitable customers and create a superior experience. Deriving those insights takes more than simply obtaining, collecting and storing information; it means harnessing that information […]

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Step-by-Step: Prepare for a seat on a board of directors

Tap your network to research corporate governance Step 1: Gain relevant experience. A board seat with a large public company is unlikely to be your first experience. Start looking for opportunities where you can get board experience quickly. Boards of local nonprofits, an industry organization, a university and smaller companies are good places to start. […]

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Rick Kochhar: Data strategy and the search for the truth

Data has become an increasingly valuable commodity to all businesses in recent times. But perhaps no industry relies more on data than banking. So much so that governing data in large banks now requires a seat in the c-suite. Rick Kochhar is the former senior vice president and chief data officer for TD Bank Group. […]

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Herman De Prins: Combining biology, chemistry and data to deliver medical breakthroughs

Belgium’s UCB combines biology, chemistry and data to develop breakthrough treatments for some of the world’s most debilitating diseases. Lately, the global biopharma firm has been looking into cognitive computing and exploring how wearable smart sensors could help treat people who are living with severe neurological diseases like epilepsy. UCB’s CIO Herman De Prins explains […]

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Wendy Perchick: Using technology and data to personalize cancer treatment

The 130-year-old Memorial Sloan Kettering Cancer Center is the oldest freestanding cancer center in the world, with 14 care sites and 150,000 patients a year. In nearly four decades with the organization, Senior Vice President of Strategy and Innovation Wendy Perchick has held numerous roles, but lately she’s charged with guiding MSKCC to the future. […]

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