IBM and Salesforce Alliance Clients Share Their Transformation Stories at Dreamforce 2015

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IBM at DreamForce

IBM and Salesforce have partnered together for many years. In keeping with this year’s Dreamforce theme,“Inspiration. Imagination. Innovation” IBM invites you to hear from our clients and their experiences as they transform their enterprise with solutions from Salesforce and services from IBM. We think you’ll be inspired to use your imagination and innovate after hearing what’s possible!

Mark your dance card, here are the sessions you don’t want to miss:

Title: Salesforce + IBM + Watson: The Cognitive Customer-Activated Enterprise

Date: Tuesday, September 15th

Time: 1:30 PM – 2:10 PM

Place: Palace Hotel, Presidio Room

Learn how cognitive computing through Watson will revolutionize the analytics landscape in the future and listen to numerous use cases where Watson together with Salesforce, can change the game in providing better service response, more effective sales interactions, and the ability to gain differentiating insight from all sources of information.


Title: Customer Engagement & the Internet of Things: The Customer-Activated Enterprise 

Date: Tuesday, September 15th

Time: 1:00 PM – 1:40 PM

Place: Palace Hotel, Pacific Heights Room

Learn how Salesforce and IBM are helping clients deliver innovative, personalized and relevant customer experiences leveraging connectivity and the Internet of Things.


Title: Delivering the Customer Experience Promise…The Customer-Activated Enterprise

Date: Thursday, September 17th  

Time: 1:30 PM – 2:10 PM

Place: Marriott Marquis Hotel, Foothill G1-G2

Join us to learn how two companies – TELUS and Northern Trust – partnered with IBM + Salesforce to co-create service experiences that broke through the barriers of cumbersome internal processes, inconsistent access to information, and rigid systems to be responsive, agile and pro-active when engaging with their customers.


Title: Keynote – Disruptive Growth & Customer Experience Excellence in Communications

Date: September 15, 2015

Time: 3 pm to 4 pm

Place: Marriott Marquis Hotel, Yerba Buena Salon 10-12

The communications industry is facing an accelerated pace of disruption. At the same time, Customer expectations, shaped by new market entrants, are soaring more than ever. To capitalize on these disruptions, service providers must reimagine their customer engagement. They need to become agile and create new business models and services, regain customer trust by delivering effortless customer experiences and monetize the vast amount of data they already have on their customers.

Learn more about the Customer-activated Enterprise, by joining our webcast ‘IBM, Salesforce and  the Economy of Things – a sneak peek at Dreamforce and beyond‘ on September 1, 2015. For updates on speaking sessions, demos and booth activities at the event follow our twitter handle @IBMGBS and join the conversation using #IBMatDF15


Transition & Transformation GTS, Solutions

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