Technology

Upping their game: A glimpse of the next-generation in-stadium fan experience

It’s Sunday afternoon, halfway through the first quarter of the big game. All the yard work is done and I’m seated comfortably next to my son, food at our fingertips, phones in hand. We’re checking real-time fantasy stats, streaming games in other markets and watching highlights from across the league. It’s the way football was […]

Continue reading

How will we pay for the future of television?

Hint: The answer’s in the data. As the fall TV season kicks into gear, it’s time to take stock of the video entertainment industry. Live television viewership is sliding, cable subscriptions are dropping, and TV advertising is stagnant. People are watching more video than ever before, but just not the way they used to. Half […]

Continue reading

Interview with Manos Xanthogeorgis, Head of International Digital Marketing

Manos Xanthogeorgis, Head of International Digital Marketing at Sony Music Entertainment, talks with IBM Global Leader, Strategy & Design at IBM iX, Robert Schwartz about the marketing challenges (and perks) of the international music industry, including surprise album drops, social media disasters, and countries still hooked on CDs. Manos Xanthogeorgis 00:00 Intro 00:27 Manos’s role […]

Continue reading

New Vocabulary: Cognitive Computing

Understand systems that learn, reason and interact Cognitive Computing: A Definition Cognitive computing refers to systems that learn at scale, reason with purpose, and interact with humans naturally. What it means Cognitive computing systems aren’t programmed; they’re trained to sense, predict, infer and, in some ways, think, using artificial intelligence and machine learning algorithms that […]

Continue reading

Use data to deliver an exceptional client experience: Step by step

Introduction Obtaining a single view of the customer can be extraordinarily difficult, but it is the only way in which organizations can understand the preferences and buying habits of their most profitable customers and create a superior experience. Deriving those insights takes more than simply obtaining, collecting and storing information; it means harnessing that information […]

Continue reading

Step-by-Step: Prepare for a seat on a board of directors

Tap your network to research corporate governance Step 1: Gain relevant experience. A board seat with a large public company is unlikely to be your first experience. Start looking for opportunities where you can get board experience quickly. Boards of local nonprofits, an industry organization, a university and smaller companies are good places to start. […]

Continue reading

Yuvi Kochar: A glimpse of the cloud-first future

The IT staff Yuvinder Kochar has assembled at Graham Holdings (formerly The Washington Post Company) has very few technologists. Kochar’s title is vice president of technology and chief technology officer, yet his staff is composed primarily of business analysts with a few project managers for good measure. Having sold its former namesake, The Washington Post […]

Continue reading

Marianne Broadbent: The continuing evolution of the CIO role

Four years ago, Peter DeLisi and a group of Santa Clara University colleagues wrote a piece for the Wall Street Journal, titled “Why CIOs are Last among Equals.” Their argument was that CIOs were perceived as playing second fiddle to c-level peers because they lacked the business management skills necessary for operating effectively at the […]

Continue reading

Rick Kochhar: Data strategy and the search for the truth

Data has become an increasingly valuable commodity to all businesses in recent times. But perhaps no industry relies more on data than banking. So much so that governing data in large banks now requires a seat in the c-suite. Rick Kochhar is the former senior vice president and chief data officer for TD Bank Group. […]

Continue reading

Roger Liew: Staying agile, innovative and focused on the bottom line

Roger Liew is, first and foremost, a developer. His working life began on the Web, coding the Web presence of iconic brands such as Victoria’s Secret and cars.com. By 2000, he was working as a developer on the very well-funded startup, Orbitz.com. In fact, he was the first developer Orbitz hired, and he led the […]

Continue reading

Daniel Diermeier: Brand stewardship and the role of the CIO

Daniel Diermeier, the IBM Professor of Regulation and Competitive Practice at the Kellogg School of Management, is one of the country’s leading experts on managaing reputational risk. Originally trained as an applied game theorist, Diermeier’s teaching and research focuses on the interaction of business and politics, crisis leadership and reputation management. His most recent book, […]

Continue reading

The data-driven enterprise demands a new kind of c-suite collaboration

The data-driven enterprise demands a new kind of c-suite collaboration [shareable] Organizations across many industries are driving growth and business performance with data and analytics. The more companies characterize themselves as data-driven, the better they perform on objective measures of financial and operational results. That’s not just big data hype; it was the finding of […]

Continue reading