Pacesetters

Laura Walker, CEO, New York Public Radio

Laura Walker, CEO of New York Public Radio, sits down with Robert Schwartz, Global Leader of Agency Services at IBM iX, to talk about creating an audio brand (not just a radio brand) at WNYC studios.

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Franchesca Hashim, Global Marketing Manager, Airbnb

Fireside chat at Dreamforce 2017 with Franchesca Hashim, Global Marketing Manager, Airbnb — moderated by Robert Schwartz, Global Leader, Agency Services, IBM iX.

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thinkPod @ Dreamforce 2017: Maria O’Hollearn, Program Director, Hispanic Foundation of Silicon Valley

As part of our Dreamforce 2017 thought leadership series, Amanda Thurston, Marketing Services Leader at IBM iX, sits with Maria O’Hollearn, Program Director of the Hispanic Foundation of Silicon Valley, to discuss diversity, early education, and the importance of support communities. Theme music by Andrew Atkin & Michael Simonelli, of Full Stop Art

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Katie DeWitt, Lead, Digital Products, Tesla

Fireside chat at Dreamforce 2017 with Katie DeWitt, Lead, Digital Products, Tesla— moderated by Robert Schwartz, Global Leader, Agency Services, IBM iX.

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thinkPod @ Dreamforce 2017: Reggie Wirjadi, Director of Interaction Design, Punchcut

As part of our Dreamforce 2017 thought leadership series, Amanda Thurston, Marketing Services Leader at IBM iX, sits with Reggie Wirjadi, Director of Interaction Design at Punchcut, to discuss design inspiration, agency life, and driving culture and development of creative teams. Theme music by Andrew Atkin & Michael Simonelli, of Full Stop Art

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Women in Business

Diversity is better for business and better for society. In this panel, IBM iX thinkLeaders partners with the Bluewolf Women’s Innovators Network (WIN) to present a lineup of successful Women in Business who consider what gender equality means in business and what we must do to achieve it. They discuss their unique professional journeys, and how their […]

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thinkPod @ Dreamforce 2017: Gillian Morris, Founder and CEO, Hitlist

As part of our Dreamforce 2017 thought leadership series, Amanda Thurston, Marketing Services Leader at IBM iX, sits with Gillian Morris, Founder & CEO of travel app Hitlist, who shares insights on the importance of travel, the ups and downs of startup life, and her role as a founder. Theme music by Andrew Atkin & […]

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The Future of Customized Experiences

When always-on and customer experience collide, there isn’t room for error. Personalization, proactive customer service, value and experience related to price, chatbots, speed, convenience — in this conversation we’ll explore the post-modern world of customer service experience, which brands are doing it right, and why. Speakers: – Robert Schwartz, Global Leader, Agency Services, IBM iX […]

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Jorge Espinel, Head of Global Business Development, Spotify

Jorge Espinel, Head of Global Business Development at Spotify, talks with Robert Schwartz, Global Leader of Agency Services at IBM iX, about creating meaningful customer experiences and finding innovative solutions to challenges in the music industry.

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How Cognitive is Changing Advertising

Cognitive technology is radically reinventing every aspect of advertising, from creative processes to customer experience design and campaign optimization, to deliver experiences like never before. This discussion will center on how cognitive tools are helping marketers all over the world adapt quickly to the needs of their customers, allowing them to respond in a more […]

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Oliver Rosenthal – Industry Leader, Creative Agency, Google Germany

Fireside chat at dmexco 2017 with Oliver Rosenthal, Industry Leader, Creative Agency, Google Germany — moderated by Robert Schwartz, Global Leader, Agency Services, IBM iX. Subscribe to IBM thinkLeaders!

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Targeting is no longer a dirty word

One-size-fits-all marketing is increasingly ineffectual, so targeting has become essential to giving customers the experience they want. This means getting out of their way when they aren’t interested, showing up when they are, and maintaining a consistent voice and presence across multiple platforms. This discussion will tackle how publishers and advertisers alike are gearing up […]

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