Brian Lamme Senior Consultant - Strategy & Business Development | Distribution Sector

Mobile Strategy – Single Apps vs. Mobile Platform

Research showed that people prefer their mobile phone over deodorant. Yes, that says enough – mobile plays a vital role in our daily lives and people go far to keep their mobile phone close. Many people say: “mobile is just a channel” – well, I strongly disagree. Mobile brings great new opportunities for every industry. […]

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Genuine focus on customer experience

Who doesn’t want to be treated well when he or she is paying for a product or service? “Customer experience leaders must create experiences that meet or exceed customer expectations to drive profits.” as mentioned by Forrester in it’s 2015 report. It’s all about expectations; how do you position yourself and how do people look […]

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