innovation

City 2.0: City Platform Thinking

Today’s Challenges City governments around the world are under enormous pressure to deliver value to their citizens, while facing critical challenges: Infrastructure capacity struggles to keep up with rapid urbanization. Siloed infrastructure management. Citizens and businesses increasingly expect cities to provide high quality services. Cities are also realizing that the conventional methods for financing, constructing, […]

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10 Lessons: Design Thinking for Blockchain

Over the past fifteen months I’ve facilitated eighteen design thinking workshops to explore the application of blockchain to customer projects.  Most of these (actually 12) have been in the finance industry, and in Europe (specifically 15).  Some interesting lessons and reflections emerge. First a little context . . . We use a standard approach for customer projects as shown […]

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Ten things blockchain is NOT

Over the past months, I’ve written much about how blockchain – as a trusted, distributed ledger with shared business processes – can provide transformational value to almost all industries. One of my colleagues recently suggested I should also say what blockchain is not.  Since I try hard not to practice blockchain religion (“blockchain is the answer, what’s […]

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Boiling Down Business Blockchain

We are making considerable progress with blockchain customer projects – at the time of writing, we have some 31 public references!  But there is still too much gobbledygook and technical waffle given when answering the simple question “So exactly what is blockchain, in business terms?”. Maybe this will help . . . Blockchain is a trusted, […]

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Unpacking a blockchain use case

Careful choice of use case is critical to a successful blockchain first project.  In a previous blog post I have discussed the application of ideation and prioritization techniques, and blockchain fit tests to use case selection. I will now outline ten questions which can be used to understand the selected use case in sufficient detail […]

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Improving citizen experience through digital transformation: 2016 post-election reflections

Each day, government agencies interact with millions of citizens – veterans, students, taxpayers, immigrants – to accomplish their core missions. Today, where the “last best experience that anyone has anywhere becomes the minimum expectation for the experience they want everywhere”[1] and technology forces create new experiences and disrupt operational models, it’s critical for government organizations […]

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Hyperledger Composer: accelerating blockchain time to value

We often get asked “where’s the business case for this blockchain project”.  Blockchain is new yet offering considerable transformational potential, so this is a hard question to answer.  We usually suggest  that our customer understands what blockchain is, works with us to find a suitable use case then embarks on first project together using an agile […]

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The Future of Public Transportation is Autonomous and Cognitive

Imagine a world where the use of public transportation is as easy as one click on your mobile phone. Many commuters already expect it today. This future of transportation is connected to citizen driven Mobility as a Service, where autonomous vehicles supported by cognitive technology will provide a strong foundation for these new mobility services. Autonomous […]

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Blockchain for government: building trust; demolishing bureaucracy

To build trust, governments strive to be as open, transparent and collaborative as possible.  To demolish bureaucracy, they seek to streamline citizen interaction, financial transactions and contract management.  All too often, they fall short of their own ambitions on both counts. Some fifteen months ago, I published my blog Blockchain for Government.  So much has […]

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Consensus for Business Blockchain

Hyperledger Fabric is a revolutionary blockchain-based approach to transaction processing within business network – through sharing a ledger – which improves efficiencies, reduces settlement times and increases trust within the network.  The four components of blockchain for business are shown in Figure 1; in this blog post I will focus on consensus. Figure 1: Core Components of […]

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What’s the matter with digital strategy?

It’s becoming popular in the public sector to dismiss strategic IT planning, claiming that all the associated effort is a waste of time.  This is the “digital” era (so the argument goes) and citizen expectations, technology capabilities and external influences move too quickly for strategy to be valuable. There’s a logic to that.  But I […]

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Does Taking the Long View Help?

Traditionally, U.S. federal agency plans last the length of a four-year presidential election cycle. But many challenges facing government are on a much longer cycle – such as building Defense weapon systems, adapting to climate change, and creating energy independence. In 1996, Congress mandated the Defense Department to conduct a “quadrennial defense review” (QDR) of […]

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