Analytics

City 2.0: City Platform Thinking

Today’s Challenges City governments around the world are under enormous pressure to deliver value to their citizens, while facing critical challenges: Infrastructure capacity struggles to keep up with rapid urbanization. Siloed infrastructure management. Citizens and businesses increasingly expect cities to provide high quality services. Cities are also realizing that the conventional methods for financing, constructing, […]

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Generating insight sooner

Governments are increasingly embracing DevOps, both its cultural change as well as process automation in software delivery.  Cloud delivery models and practices have transformed the consumption of IT, enabling services to be introduced and changed quickly in response to business need.  Contrast this with equipping business users with insight.   All too often in my […]

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Customs in the cognitive era (part 1)

Norbert Kouwenhoven and I are writing an article about how cognitive computing can transform the way customs agencies supervise international merchandise trade. Over the next couple of months I plan to post a series of blog posts about customs in the cognitive era as we finalise the article. In part 1, we look at cognitive […]

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Using Cognitive and Blockchain to drive innovation at the border

Cognitive Computing and Blockchain were areas of focus as officials representing customs, border security and immigration agencies from around the globe met in New York City as part of the 2016 CIBM Executive Forum (#2016CIBM). This year the forum focused on how agencies could leverage developments like cognitive computing and blockchain to drive innovation out […]

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A Smarter Government will provide an open platform

Governments at all levels, local, state, national, and transnational, are exemplifying the benefits of leveraging technology to improve outcomes for their communities. In Rio de Janeiro and Davao in the Philippines dynamic leaders have made public safety a priority and encouraged the unification of multiple agencies to create a safer environment. The United Kingdom and […]

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What Does It Take to Really Fix a Supply Chain?

Knowing best practices and having the right policies doesn’t necessarily translate into desired operational improvements on the front line. So, what does it take for people on the front line to do the right thing?  A recent report for the IBM Center by a team of Northeastern University researchers, Gilbert Nyaga, Gary Young, and Russ […]

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Advanced Analytics Driving Social Services Breakthroughs

For the past several decades, major success stories from within the social services sector have been somewhat scarce. The complexities of intergenerational poverty, aging populations, addiction, abuse, unemployment, homelessness, rising health care costs and tightened budgets have exceeded the capacity of existing programs. New initiatives driven by big data and advanced analytics are shedding light […]

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Outthinking CyberThreats with Cognitive Technology

CyberSecurity has emerged as a top priority to all organizations – both in the public and private sector.  It is estimated that there are over 200,000 daily cyberattacks, corresponding to a 40% annual increase in the number of detected security incidents. The rapid increase in the number of globally connected devices is not expected to […]

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The Rise of the Cognitive Assistant

Until recently, personal assistants were available only to the wealthy and powerful. Having someone to perform the everyday, mundane tasks that take up precious time was a luxury few could afford, and even then the choice of assistant was always risky – would personalities mesh, would the learning curve be too steep, and what would […]

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Visual Recognition Made Simple

Visual Recognition does for huge numbers of images what text analytics does for large collections of written text: it allows pictures to be processed automatically to find material of interest. The number of images from public sources, soldiers with (body) cameras, coalition partners and other sources is exploding. Clearly achieving timely, accurate classification of the images by “throwing people at the problem” does not scale and can be error prone. But cognitive computing – in the form of unsupervised (machine) learning – will transform our ability to classify images.

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The Future of Integrated Care: CrowdChat on Dec 15th, 12 PM ET

For first time in modern history, most governments around the world have an opportunity to engage citizens at an individual level. The proactive adaption of mobile and social technologies is creating plethora of data that can be harvested to improve citizen centric services leading to improved economic vitality. The expectation of citizens to engage with […]

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Cognitive Computing: Transforming Security in Cyberspace

As the world’s technology continues to rapidly advance over time, it’s clear that the reliance upon cyberspace will increase as well.  This has given rise to progressively complex cyber threats across the information processing realm – becoming increasingly more serious and frequent to every industry (40% increase in reported data breaches and incidents)  – and […]

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