Social Business for Defence: A Cure for Internal Amnesia

Following my previous post Social Business for Defence: Combating External Ignorance (with a short pause for a restful holiday!) I now consider how Social Business can be used INTERNALLY to help a Defence Organisation leverage knowledge and engender more efficient working. 

Leverage KNOWLEDGE: In common with many Government Organisations, Defence and Intelligence agencies tend to work in silos.  The use of an eCollaboration Platform such as IBM Connections supports cross silo working, hence making the organization much more productive.

Figure 6 shows the use of the Profiles feature in Connections. This allows any user to find the people and skills needed irrespective of their department.

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Figure 6: Use of Profiles for Expert Location

Profiles also allows all users to grow and maintain their network of co-workers, and post a short status message informing the network of what they are doing. There are also features to share expertise, ideas, content and new innovations with members of your network and beyond.

Efficient WORKING:  Defence organisations are constantly challenged to save costs, hence their strive for efficient working must be relentless.   IBM Connections includes many powerful features to help an organisation work more efficiently.

Communities (shown in Figure 7) is one such feature. In essence, Communities helps people with a common interest to exchange and share information and ideas.  Public, private and moderated communities are supported.

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Figure 7: Use of Communities for Efficient, Cross Departmental Working 

With a Community, the user can share files, watch videos (in the media gallery) vote on ideas, plan & manage projects.  The user can also SHARE using wikis, blogs, forums. A calendar provides a central place to plan and coordinate team events.


Agree? Disagree? Want to Join the Discussion? I welcome your feedback / participation preferably via this blog or by e-mail / telephone if you prefer.
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Director - Blockchain | National Security - CTO Team Europe

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