Customs & Border Management

Cloud – Disrupt, or be Disrupted?

Business & Government is going through a time of unprecedented digital transformation. The disruptive forces –  driven by cloud,  mobile and social – change the how they derive insight from data, how governments interact with their citizens and how businesses go to market with their products.

In the front line, new mobile apps are consolidating decision making at the fingertips of people who need to act.  Real time insight from non-traditional sources is being infused into business process to create new momentum.  Digital innovation is where we see organisations using new techniques to come to market quicker, better engage with citizens and extend their ecosystem.


Figure 1 – Digital Disruption

There are five cloud enablers that we believe essential to delivering this disruption:

Consistency-Icon Choice with Consistency to put the right workload into the right place.   No one model of IT will perfectly suit an organisation’s total IT needs.  Both public and private cloud models  will be used in practice and it’s important to be able to place, run and move workloads between them to meet an organisation’s changing computing needs.
Hybrid-Icon Hybrid Integration to unlock exist data & applications.  70% of cloud decision makers believe they will always have a blend of traditional IT and cloud.   This retains the value of pre-existing applications, whilst innovating on the cloud through web service integration to leverage the widest eco-system of service providers.  So it’s vital to be able to integrate cloud services with traditional IT and adapt over time as needs dictate.
DevOps-Icon DevOps Productivity to develop, experiment and to iterate at speed.   In addition to coding, programmers are increasingly assembling and composing.  They assemble web services to drive new business value.  This evolution requires the best cross development cycle toolkit, combined with the broadest catalogue of services and the ability to deliver on the right end user device.
DA-Icon  Powerful, Accessible Data & Analytics to extract deeper insight.  The cloud has enabled organisations to connect into previously inaccessible data sources and drive insight from them.  Powerful analytics web services are emerging to make this insight derivation possible, together with integration services to combine the new insights with existing Systems of Record.
Cog-Icon Cognitive solution – to build understanding and learning into decisions and interactions. Watson technology has been opened up into a number of cognitive web services available on the BLueMix platform.  New, expanded services include Expressive Text to Speech that adds emotional IQ into how computers can converse with humans;  Tone Analyser: which helps understand and improve the tone of written text;  Emotion Analysis: allows understanding of emotions in text, for example, useful in understanding product reviews .

Governments and business now have a choice.  Leverage these transformational forces and embrace the five cloud enablers to disrupt – or ignore them with the consequence of being disrupted!

Agree, disagree, disinterested?  I’d much appreciate an active debate on this topic!  Contact me through leaving a comment, twitter or LinkedIn!

Director - Blockchain | National Security - CTO Team Europe

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