Social Programs

Three government agencies you should be emulating

How agencies are successfully sharing information and creating new service delivery models Perspectives on the 12th Annual Stewards of Change Symposium Imagine an era where care providers have complete and actionable information at their fingertips. That time has come. Today, HHS agencies understand that improving the management and outcomes of complex persons requires a holistic […]

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Can we beat the opioid epidemic using artificial intelligence?

A complex and tragic epidemic When there is a natural disaster, explosion or virus with the potential to cause the loss of thousands of lives in the U.S., we are quick to respond and then analyze causal issues contributing to the disaster. Our government and private partner agencies rally together and develop a plan to […]

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IBM Government technology solutions

Learn how you can leverage new business models, innovative capabilities and the wealth of data available to create a robust and efficient public infrastructure, ensure safety and security, support the needs of individuals, facilitate sustainable economic growth, and build stronger communities.


Cognitive Government: Enabling the data-driven economy in the cognitive era

In government, cognitive capabilities can help organizations better understand critical trends and develop insights at scale to accelerate improvements for citizens and systems in areas such as public health, education, economic development, public safety and the utilization of natural resources

Cloud for Caseworkers

Few careers are as demanding as those of social services caseworkers. There are inherent risks in dealing with people in crisis and caseworkers know that if they fail to uncover those risk factors, their clients may face serious consequences. Every day, dedicated caseworkers strive to assist their clients in getting the services and support they […]

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A cognitive approach to social programs

As governments seek to improve the effectiveness of social programs, a persistent challenge is the multi-faceted nature of the problems facing children, families, and individuals. Addressing these challenges effectively requires sharing information across traditional departmental boundaries, and doing so in a timely manner. Pulling the right information together is so difficult and takes so long […]

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Can the Millennial Generation Rescue Government?

Can the Millennial generation help lead the charge in transforming governments in the new digital era? Despite efforts to transform services through technology, government organizations are trailing behind the private sector in the digital revolution. Yet today’s citizens expect government to provide the same conveniences they experience as consumers – including information and services when, […]

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Social Programs Beyond Digital

We recently completed our International Social Sector Forum (ISSF) in Berlin, Germany.  Social Programs clients from around the world shared the best practices and challenges they face in delivering results. It was a great opportunity to exchange ideas and approaches in a penalty-free environment. It is important to us as well.  It helps us to […]

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Advanced Analytics Driving Social Services Breakthroughs

For the past several decades, major success stories from within the social services sector have been somewhat scarce. The complexities of intergenerational poverty, aging populations, addiction, abuse, unemployment, homelessness, rising health care costs and tightened budgets have exceeded the capacity of existing programs. New initiatives driven by big data and advanced analytics are shedding light […]

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What the Public Sector Can Learn From Uber

When most people hear the word Uber they think about a mobile app that allows them to book car services. However, Uber is much more than that. Uber is a dynamic peer-to-peer market making platform that connects buyers and sellers and helps address supply and demand inefficiencies in markets. Uber and other market making platforms […]

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Social Workers, Technology, and Transformation

As a critical supplier of technology to health and social program leaders around the world, it helps me to remember who we work for.  Beneficiaries, departments, community organizations, legislators, and taxpayers  — to name a few.  On that list are social workers, the front line workers that make things happen. Social workers change lives. They […]

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The Opiate Crisis – Can Tech Help?

The War on Drugs rages on. It is more intense than ever and it’s global. It affects every economic group, people of all ages, rural and urban areas, and we’re losing. In 2014 overdose deaths in the US were 4 times what they were in 2002. Overdoses now exceed car crashes as the largest cause […]

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Social Service Programs are Turning to Mobile

Thirty years after FEDEX delivery people began carrying handhelds and nearly a decade after the release of the first iPhone, more social service agencies are launching pilots and almost all are considering mobile. None too soon. In the US alone, the Bureau of Labor Statistics estimates that in 2012 there were nearly 1 million social […]

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The Future of Integrated Care: CrowdChat on Dec 15th, 12 PM ET

For first time in modern history, most governments around the world have an opportunity to engage citizens at an individual level. The proactive adaption of mobile and social technologies is creating plethora of data that can be harvested to improve citizen centric services leading to improved economic vitality. The expectation of citizens to engage with […]

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