Industry Insights

Join us in discussing the latest news, research, and industry insights surrounding the Government Industry from a top-level view.

10 Lessons: Design Thinking for Blockchain

Over the past fifteen months I’ve facilitated eighteen design thinking workshops to explore the application of blockchain to customer projects.  Most of these (actually 12) have been in the finance industry, and in Europe (specifically 15).  Some interesting lessons and reflections emerge. First a little context . . . We use a standard approach for customer projects as shown […]

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Combating Fake News with Document Provenance

With all the talk about “fake news” it’s interesting to reflect on the roles of intelligence agencies (government and civil), the similarities and differences between their work and investigative journalism and how a clear, trusted document provenance will help them both in proving the validity of their work products. Let’s start with the intelligence agencies.  […]

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Ten things blockchain is NOT

Over the past months, I’ve written much about how blockchain – as a trusted, distributed ledger with shared business processes – can provide transformational value to almost all industries. One of my colleagues recently suggested I should also say what blockchain is not.  Since I try hard not to practice blockchain religion (“blockchain is the answer, what’s […]

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Boiling Down Business Blockchain

We are making considerable progress with blockchain customer projects – at the time of writing, we have some 31 public references!  But there is still too much gobbledygook and technical waffle given when answering the simple question “So exactly what is blockchain, in business terms?”. Maybe this will help . . . Blockchain is a trusted, […]

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Unpacking a blockchain use case

Careful choice of use case is critical to a successful blockchain first project.  In a previous blog post I have discussed the application of ideation and prioritization techniques, and blockchain fit tests to use case selection. I will now outline ten questions which can be used to understand the selected use case in sufficient detail […]

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Beware the Agile Smokescreen

The public sector should take care to avoid inviting chaos in Digital and ICT. What? Why would they do that anyway? What’s he talking about? Fair questions. But it’s already happening. Widespread frustration with a legacy of inflexible methods and contracts has produced a groundswell of support for Agile thinking. In Agile, we reject the […]

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Generating insight sooner

Governments are increasingly embracing DevOps, both its cultural change as well as process automation in software delivery.  Cloud delivery models and practices have transformed the consumption of IT, enabling services to be introduced and changed quickly in response to business need.  Contrast this with equipping business users with insight.   All too often in my […]

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IBM Government Prototypes: How We Developed CaliConnects

At the IBM Bluemix Garage, we believe in innovating with speed and incrementally delivering impressive solutions. To build a working prototype — see CaliConnects — in three weeks, we enabled our autonomous, multidisciplinary team of experienced business, technology, and process innovation experts and product owner to learn, build, and iterate, using the labor categories in the request for […]

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Improving citizen experience through digital transformation: 2016 post-election reflections

Each day, government agencies interact with millions of citizens – veterans, students, taxpayers, immigrants – to accomplish their core missions. Today, where the “last best experience that anyone has anywhere becomes the minimum expectation for the experience they want everywhere”[1] and technology forces create new experiences and disrupt operational models, it’s critical for government organizations […]

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Hyperledger Composer: accelerating blockchain time to value

We often get asked “where’s the business case for this blockchain project”.  Blockchain is new yet offering considerable transformational potential, so this is a hard question to answer.  We usually suggest  that our customer understands what blockchain is, works with us to find a suitable use case then embarks on first project together using an agile […]

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Navigating the global skills crisis – New IBV thought leadership study

Industry, technology and economic disruption has created a perfect storm that is having a significant impact on the types of skills required and the demand for and availability of those skills in global labor markets. This is one of the most significant issues impacting economic vitality: Without the adequate talent, public and private sector organizations […]

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The Future of Public Transportation is Autonomous and Cognitive

Imagine a world where the use of public transportation is as easy as one click on your mobile phone. Many commuters already expect it today. This future of transportation is connected to citizen driven Mobility as a Service, where autonomous vehicles supported by cognitive technology will provide a strong foundation for these new mobility services. Autonomous […]

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