Senior Fellow, IBM Center

Four Actions to Better Integrate Performance with Budget

Reformers have promoted the notion of performance budgeting since it was introduced by the 1949 Hoover Commission.  Major initiatives have been attempted and incremental progress has been achieved.  But not enough has happened.   A Government Accountability Office survey last year reports that the percentage of federal managers saying they used performance information in allocating resources […]

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Innovation in Government: Change Outpaces Continuity

Reinventing government was all the rage in the 1990s. It also served as a door-opener for many advocates of front line innovation. This was reflected in Harvard University’s Kennedy School Innovations in American Government Awards program (often called the HKS Award).  In the early 1990s, University of Toronto Professor Sandy Borins examined more than 200 […]

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Are You Ready for Analytics 3.0?

Analytics guru Thomas Davenport says that the field of strategic analytics has been upped a notch to “3.0” with the recent trend of shifting the use of analytic methods from improving internal operational efficiency to improving the operation of products and services.  Dr. Thomas Davenport, in a recent Harvard Business Review article, says “Some of […]

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Trend 6: Leadership

“Governments today face serious, seemingly intractable public management issues that go to the core of effective governance and leadership. Government leaders are presented with difficult choices, but also unprecedented opportunities. The right kind of leadership approach and style can drive change in government.” Note:  Following is a blog post by Michael J. Keegan, who is […]

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Unpacking the “Black Box” of Incident Reporting

Government agencies regularly report “incident” data, such as the number of burglaries, house fires, cases of food poisoning, bankruptcies, workplace injuries, and more. While these data can be used externally for accountability, they can also be used internally to predict and prevent these kinds of incidents. These days, more detailed, near real-time data can be […]

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Trend 5: Efficiency

“Government executives can harness major technological shifts and adapt proven public-sector and commercial best practices to make their agencies more efficient and effective.”  Note:  Following is a blog post by Dan Chenok, Executive Director of the IBM Center of The Business of Government.  It is one in a series by staff of the IBM Center […]

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Trend 4: Mission

Agency and program leaders depend on a range of mission support functions, such as finance, technology, acquisition, or workforce management, to get their jobs done.  The delivery of these functions, however, have changed significantly over the past quarter century.  Twenty-five years ago, federal agencies typically did not have key executives leading mission support functions. These […]

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Trend 3: Innovation

Fostering Innovation to Drive Change in Government Note:  Following is a blog post by Gadi Ben Yehuda, director of innovation and social media at the IBM Center for The Business of Government.  It is one in a series by staff of the IBM Center based on a recent report by the Center, Six Trends Driving […]

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Trend 2: Risk

Managing and communicating risks effectively can enable mission performance.  Note:  Following is a blog post by Dan Chenok, Executive Director of the IBM Center forThe Business of Government.  It is one in a series by staff of the IBM Center based on a recent report by the Center, Six Trends Driving Change in Government.  Given […]

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Trend 1: Performance

Over the past two decades, the goal of those in the “performance movement” across the globe has been to change the culture of government agencies to be more results-oriented and performance-focused in their work and their decision-making. But it has been a long road.  In 2011, two European academics conducted a meta-analysis of 519 studies […]

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Four Elements That Promote Effective Coordination

The successes and failures of U.S civil-military reconstruction efforts in Afghanistan serve as the basis for lessons learned in creating effective interagency coordination. “Interagency coordination is an essential ele­ment of effective public leadership,” writes Dr. Andrea Strimling Yodsampa in a new report for the IBM Center on effective practices for interagency coordination, using U.S. civil-military […]

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Predictive Analytics: How to Prevent Crimes from Happening

Police departments across the U.S. are piloting crime prevention programs that rely on a smart analysis of historical crime data in neighborhoods across their cities.  And they are finding that they can cut burglaries by as much as 27 percent! City police departments across the country are turning traditional police officers into “data detectives.”  Police […]

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