Cloud as a Driver of Better Government

For the past decade or so, “better, faster, cheaper,” has been the rallying cry for innovation in every sector. Cloud computing unequivocally ranks high among all three criteria.  As a scalable model for enabling access to a shared pool of computing resources via pay-for-use Internet delivery, “faster” and “cheaper” is inherent to cloud. Cloud allows […]


Design Thinking : Making Blockchain Real

At IBM we focus on making Blockchain real for business, cutting through the hype and gobbledygook.  We are a founder member and code contributor to the Linux Foundation Hyperledger Project, because we are convinced that an open governance, open source, open standards approach is best suited to building a new class of Blockchain for closed, premissioned & trusted business networks. […]

Big data

Can the Millennial Generation Rescue Government?

Can the Millennial generation help lead the charge in transforming governments in the new digital era? Despite efforts to transform services through technology, government organizations are trailing behind the private sector in the digital revolution. Yet today’s citizens expect government to provide the same conveniences they experience as consumers – including information and services when, […]

Open Innovation, blockchain & hyperledger

In this blog post, I will outline these three terms and explain the amazing transformational opportunity that arises from their coalescence. Open Innovation is a term originally coined by Dr Henry Chesbrough in the early 2000’s best summarised by Figure 1 below. Figure 1 – Open Innovation Open Innovation gives organisations the ability to create […]

Defense Offsets – Obligation or Opportunity?

The Global Offsets and Countertrade Association (GOCA) conference just concluded in Montreal.  You may ask, “What is an offset and why is it important?”   Defense offset agreements are arrangements in which the seller of a product or service agrees to provide benefits such as buying local products or services from a country as an inducement […]

Big Data, Big Cities, Big Deal

Big Data is increasingly seen as a Big Deal, especially in mid-sized and big cities. But why? What can government leaders vs. data geeks get from it? Professor Alfred Ho, at the University of Kansas, recently surveyed 65 mid-size and large cities to learn what is going on, on the frontline, with the use of […]

Reflections: one year working the blockchain . .

I’m amazed that it’s over a year since I started this adventure, and figured that it’s good to reflect on what I’ve learnt. [1] First projects make blockchain real First project is what we call our customer’s initial excursions into blockchain usage.  More than a disposable “proof of concept” first projects are designed to scale up into production […]

Blockchain for Government Services

The financial services sector are the early adopters of Blockchain, but the use cases for Government are compelling because they go to the heart of the business networks and underpin the core role of government; delivering services to enhance the lives of its citizens. The key challenges that Governments face in delivering government services (the […]

IBM Fully Authorized to Provide Highly Secure DoD Cloud

In an exciting progression of our IBM Cloud announcement in February, the Defense Information Systems Agency (DISA) has recently provided IBM with a full Provisional Authorization for the IBM Cloud Managed Services for Government (CMSG) Department of Defense (DoD) Cloud Service Offering through August of 2019.  This update extends IBM’s previous authorization, and enables the […]

IBM at APHSA-ISM – Social Programs in the Cognitive Era

A few years ago the IBM technology platform Watson intrigued the world by beating two humans on the game show Jeopardy. Watson uses natural language processing and machine learning to reveal insights from large amounts of unstructured data and, at the time, it wasn’t clear how Watson might be applied in the real world. That […]

Privacy services & blockchain

In this blog post I will discuss the use of privacy services in blockchain, specifically the Hyperledger blockchain fabric.  I will explain privacy services in business terms, and avoid technical gobbledygook! Blockchain gives participants in a business network the ability to share a ledger which is updated every time a transaction occurs through peer to peer […]

Meeting Citizens’ Expectations with Agile Government

Over the last decade, I was intensively leveraging the sequential waterfall methods to deliver complex government projects. We started by gathering and validating requirements. Then we were producing macro and micro designs. Finally, we were taking the system through series of tests before launching a new service for citizens into the operation. Well, this was […]

IBM and Harrow Council to bring Watson Care Manager to individuals in the UK

Last night IBM and Harrow announced a 10 year agreement that will bring Watson Care Manager to the UK and develop new capabilities around personalisation of care services. Watson Care Manager is a new SaaS service from Watson Health that provides new levels of care coordination for social care, health care and integrated care. Available […]

Transformational Change in Government

We continue to hear a lot about transformation in government, but what does that really mean?  Is it the first to bring a new service to citizens? Is it a shiny new website?  How about creating an interesting place to work?  Although opinions differ on what transformation means, it is clear that the underlying theme […]

Cognitive “Thoughts”

IBM successfully took up the challenge of winning the “Jeopardy!” game show to quickly answer a variety of questions that used idioms, word plays, metaphors, and other oddities of the English language that I, as a mechanical engineer by training, am challenged to even name.  I was impressed with the Watson cognitive approach using Natural […]