Industry Insights

Governments Must Secure and Exploit the World’s Newest Natural Resource

Data. It’s a small word, but carries huge risks and rewards for today’s government leaders. The insidious threats from cyberterrorism are a real and ever-present danger.  Virtually every few weeks, we now hear about a new ransomware threat with a scary name – WannaCry, Petya … who knows what’s next?  What about the data breaches […]

Social Programs

Cloud for Caseworkers

Every profession has unique challenges, but few careers are as demanding as those of social services caseworkers. There are inherent risks in dealing with people in crisis and these caseworkers know that if they fail to uncover these risk factors, their clients may face some very serious consequences. Every day, dedicated caseworkers strive to assist […]

Industry Insights

A Perspective on Government in the Cognitive Era

Dr. Julia Glidden, General Manager, Global Government Industry at IBM, had an opportunity to sit down with David Bicknell, editor of Government Computing to discuss the era of cognitive computing and the digital transformation that is taking hold in government agencies around the globe. Dr. Glidden describes the intersection between digital transformation and cognitive computing […]

City 2.0: City Platform Thinking

Today’s Challenges City governments around the world are under enormous pressure to deliver value to their citizens, while facing critical challenges: Infrastructure capacity struggles to keep up with rapid urbanization. Siloed infrastructure management. Citizens and businesses increasingly expect cities to provide high quality services. Cities are also realizing that the conventional methods for financing, constructing, […]

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10 Lessons: Design Thinking for Blockchain

Over the past fifteen months I’ve facilitated eighteen design thinking workshops to explore the application of blockchain to customer projects.  Most of these (actually 12) have been in the finance industry, and in Europe (specifically 15).  Some interesting lessons and reflections emerge. First a little context . . . We use a standard approach for customer projects as shown […]

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Combating Fake News with Document Provenance

With all the talk about “fake news” it’s interesting to reflect on the roles of intelligence agencies (government and civil), the similarities and differences between their work and investigative journalism and how a clear, trusted document provenance will help them both in proving the validity of their work products. Let’s start with the intelligence agencies.  […]

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The Power of Social Media Analytics and Cognitive Computing

Deeper Insights from Social Media Using Cognitive Computing   IBM BlueTAS training at GEOINT 2017 | June 6 | 2 – 4 p.m. CDT Henry B. Gonzalez Convention Center – River Level 007B | San Antonio   What if…unstructured data, such as social media sentiment, could be parsed and analyzed to reveal actionable insights in […]

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Blockchain for Responsible Business

I recently had the honor of joining a panel at the Responsible Business Forum at Oxford University’s Saïd Business School sponsored by the Mars Catalyst organization.  The conference brought companies together to share their experience of tackling key challenges in their ecosystems to generate financial, social, and environmental value at scale.  These business practices are […]

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Cognitive Revolution in Tolling Industry

A new kind of industrial revolution is upon us, as digital technologies redefine business strategy and operational execution. Tolling operators are under a pressure to innovate and make smart investments in game-changers like the Internet of Things (IoT), mobility, cloud computing and cognitive computing. Many toll operators has been embracing a transformation agenda – redefining […]

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Ten things blockchain is NOT

Over the past months, I’ve written much about how blockchain – as a trusted, distributed ledger with shared business processes – can provide transformational value to almost all industries. One of my colleagues recently suggested I should also say what blockchain is not.  Since I try hard not to practice blockchain religion (“blockchain is the answer, what’s […]

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Boiling Down Business Blockchain

We are making considerable progress with blockchain customer projects – at the time of writing, we have some 31 public references!  But there is still too much gobbledygook and technical waffle given when answering the simple question “So exactly what is blockchain, in business terms?”. Maybe this will help . . . Blockchain is a trusted, […]

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Unpacking a blockchain use case

Careful choice of use case is critical to a successful blockchain first project.  In a previous blog post I have discussed the application of ideation and prioritization techniques, and blockchain fit tests to use case selection. I will now outline ten questions which can be used to understand the selected use case in sufficient detail […]

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Inclusion

Today I saw the release of an article by StateScoop Magazine that announced the Top 50 Women in Technology for 2017.  I know many of these women and truly believe that they deserve this honor.  In no way do I want to diminish their accomplishments or the work that they are doing.  But the article […]

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Beware the Agile Smokescreen

The public sector should take care to avoid inviting chaos in Digital and ICT. What? Why would they do that anyway? What’s he talking about? Fair questions. But it’s already happening. Widespread frustration with a legacy of inflexible methods and contracts has produced a groundswell of support for Agile thinking. In Agile, we reject the […]

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Generating insight sooner

Governments are increasingly embracing DevOps, both its cultural change as well as process automation in software delivery.  Cloud delivery models and practices have transformed the consumption of IT, enabling services to be introduced and changed quickly in response to business need.  Contrast this with equipping business users with insight.   All too often in my […]

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