How IBM is leveraging the power of RPA to speed up its procure to pay process

Key Points: IBM Procurement implemented RPA to automate a blocked invoice payment process that often required intensive manual intervention IBM was able to reduce manual intervention by 95 percent, and our blocked invoice resolution time has fallen from 32 minutes per invoice to 90 seconds per invoice Existing process experts were shifted to focus on […]

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How is RPA different from other enterprise automation tools such as BPM/ODM?

Key points:  Business leaders often question when to use enterprise automation tools like business process management (BPM) versus robotic process automation (RPA). RPA uses software or cognitive/AI robots for performing process operations instead of human operators. BPM is an approach to re-engineer and streamline underlying processes to drive efficiency. Earlier this week, I had an […]

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Using Agile to build an RPA Center of Excellence at scale

Key Points:  The fast-paced nature of robotic process automation (RPA) requires agility, accuracy and flexibility within a Center of Excellence (CoE) framework Using an Agile approach for implementing RPA helps maintain visibility, manage risk, and enable flexibility Agile drives short development cycles that deliver viable, iterative products to the client Learn more Yes, today’s businesses […]

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