robotic process automation

How IBM is leveraging the power of RPA to speed up its procure to pay process

Key Points: IBM Procurement implemented RPA to automate a blocked invoice payment process that often required intensive manual intervention IBM was able to reduce manual intervention by 95 percent, and our blocked invoice resolution time has fallen from 32 minutes per invoice to 90 seconds per invoice Existing process experts were shifted to focus on […]

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Cognitive and AI technologies offer many paths to banking automation and digitization

As we look back at the banking industry’s past couple of years, they have been shaped by a push toward higher levels of digitization and banking automation. It is now clear that there’s more than one path to achieving this goal, depending on the departure points and appetite for risk and innovation. When I talk […]

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5 tools for orchestrated workforce and enterprise automation

Key points: Understand five types of process automation tools of varying complexity and maturity When orchestrated, these tools can unlock workforce and enterprise transformation 25 to 100 percent of repetitive processes can be automated, reallocating workforce bandwidth to more value-add activities Learn more What is process automation and what value can it bring to your […]

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How to ramp up robotic process automation with artificial intelligence

Key points: Artificial intelligence addresses the limits of robotic process automation, allowing for the rise of intelligent automation Intelligent process automation promises new levels of productivity and innovation—freeing an organization’s people to focus on higher-value activities Learn more The interest in and use of robotic process automation (RPA) has rapidly increased to support repetitive, labor-intensive […]

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How is RPA different from other enterprise automation tools such as BPM/ODM?

Key points:  Business leaders often question when to use enterprise automation tools like business process management (BPM) versus robotic process automation (RPA). RPA uses software or cognitive/AI robots for performing process operations instead of human operators. BPM is an approach to re-engineer and streamline underlying processes to drive efficiency. Earlier this week, I had an […]

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Using Agile to build an RPA Center of Excellence at scale

Key Points:  The fast-paced nature of robotic process automation (RPA) requires agility, accuracy and flexibility within a Center of Excellence (CoE) framework Using an Agile approach for implementing RPA helps maintain visibility, manage risk, and enable flexibility Agile drives short development cycles that deliver viable, iterative products to the client Learn more Yes, today’s businesses […]

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