Automation

The amazing race: The accelerating pace of enterprise automation

  Is your company keeping pace with advances in enterprise automation? Those of us who work in enterprise automation have the perception that the whole world is automating, and fast. That’s why we called our cognitive enterprise automation workshop at Gartner Symposium “The Amazing Race.” We wanted to reflect the urgency we feel as the […]

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How to ramp up robotic process automation with artificial intelligence

Key points: Artificial intelligence addresses the limits of robotic process automation, allowing for the rise of intelligent automation Intelligent process automation promises new levels of productivity and innovation—freeing an organization’s people to focus on higher-value activities Learn more The interest in and use of robotic process automation (RPA) has rapidly increased to support repetitive, labor-intensive […]

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The human side of automation

I’ve worked with manufacturing clients for many years, so I’m very familiar with automation that is often employed to perform mundane, repetitive tasks. The goal in these cases is to improve process quality and speed while optimizing resources. Or, to put it bluntly, automation is often used to replace headcount with faster alternatives. However, I’d […]

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Machine language translation for automation is disrupting global service delivery

Key Points: Restrictive offshoring policies are putting unprecedented pressure today on companies to reinvent their business models and look for alternatives to operate their back-office processes. Automation using customized machine learning language translators are slowly emerging as alternatives. Cognitive language translators—like speech-to-text or text-to-text capabilities—are expected to create a renaissance in the global services delivery […]

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Why – and how – you need to begin your cognitive enterprise automation initiative.

Automation doesn’t threaten jobs; it enhances job satisfaction. While 98%1 of companies are already engaged in some form of automation, their staff needn’t be concerned that robots will soon take over their work. It’s estimated that fewer than 5%2 of jobs are fully automatable. Rather than fear automation, many employees are elated when it relieves […]

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Do you know what an astounding number of senior IT executives admit they’re doing wrong?

A recent research report revealed that 95% of enterprises consider innovation to be important. As a matter of fact, approximately 30% consider innovation essential to their future survival and growth. That being the case, what percentage of senior IT executives do you think would describe their current business practices as innovative? The answer is going […]

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How is RPA different from other enterprise automation tools such as BPM/ODM?

Key points:  Business leaders often question when to use enterprise automation tools like business process management (BPM) versus robotic process automation (RPA). RPA uses software or cognitive/AI robots for performing process operations instead of human operators. BPM is an approach to re-engineer and streamline underlying processes to drive efficiency. Earlier this week, I had an […]

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CIOs deal with Cloud, Cognitive, and Complexity to bring innovation to their organization

Recently, I had the pleasure of delivering a key note address to the Millennium Alliance, a gathering of CIOs and CISOs (Chief Information Security Officers) from many of the world’s most successful organizations. I am always energized by the interaction with our clients on the magnitude of transformation they are undergoing, and the depth of […]

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Enterprise automation: Achieve your goals with IBM’s five element design framework

Key Points: Automation is revolutionizing work and operations, but few organizations are making substantial progress toward adoption. IBM’s five element framework addresses questions around automation delivery, adoption and benefits realization Learn more Robotics and process automation technologies are empowering organizations to approach operations in entirely new ways. You could even call it a revolution. Executives […]

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The Intersection of Automation and Artificial Intelligence

The difference between automation and artificial intelligence I get this question a lot – what’s the difference between automation and artificial intelligence?    With so many technologies and trends, it’s easy to get confused.   As with most technology topics, there are opinions – think of the great debate on how to pronounce GIF!  With that as […]

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Using Agile to build an RPA Center of Excellence at scale

Key Points:  The fast-paced nature of robotic process automation (RPA) requires agility, accuracy and flexibility within a Center of Excellence (CoE) framework Using an Agile approach for implementing RPA helps maintain visibility, manage risk, and enable flexibility Agile drives short development cycles that deliver viable, iterative products to the client Learn more Yes, today’s businesses […]

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5 Keys to driving automation adoption

Despite the attention-grabbing headlines, suggesting the workforce may one day be replaced by an army of robots, the reality is more complex. Fewer than 5% of jobs are fully automatable, according to McKinsey – but most roles have the potential to automate a significant proportion of their activities. This is the case in IT, where […]

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