Doug Williams

How is RPA different from other enterprise automation tools such as BPM/ODM?

Key points:  Business leaders often question when to use enterprise automation tools like business process management (BPM) versus robotic process automation (RPA). RPA uses software or cognitive/AI robots for performing process operations instead of human operators. BPM is an approach to re-engineer and streamline underlying processes to drive efficiency. Earlier this week, I had an […]

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