Cinthia Murillo

How one consumer goods company took advantage of design thinking and automation

Key Points: A design thinking workshop helped solve a consumer packaged goods (CPG) company’s challenges with its upstream order management process Robotic process automation proved a pragmatic approach to resolving process imperfections and driving down operational costs This scenario illustrates how implementing automation in one operational domain can impact the broader business Learn more The […]

Continue reading

Using Agile to build an RPA Center of Excellence at scale

Key Points:  The fast-paced nature of robotic process automation (RPA) requires agility, accuracy and flexibility within a Center of Excellence (CoE) framework Using an Agile approach for implementing RPA helps maintain visibility, manage risk, and enable flexibility Agile drives short development cycles that deliver viable, iterative products to the client Learn more Yes, today’s businesses […]

Continue reading