C-Suite

5 key issues CIOs discussed at the CIO Leadership Exchange

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On July 16, some of the nation’s most accomplished chief information officers gathered in Chicago for IBM’s CIO Leadership Exchange, where they engaged in insightful discussions about the challenges they face. Despite tornado warnings and flash floods in the Chicago area that disrupted travel, and the happy distraction (at least for Blackhawks fans!) of Chicago winning the Stanley Cup, the CIOs who convened offered many lessons and takeaways for fellow senior executives. Here are five ideas fresh from the CIO Leadership Exchange, along with graphic summaries of many trends (like the one above), created by the THINK Leaders team.

1) CIOs need to be able to integrate complex systems. Below are some attributes of success.

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2) Data is transforming industries and professions. CIOs need to balance the challenge of providing a new customer experience with personalization and innovation while protecting customer privacy.

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3) When considering implementing cloud services, CIOs must be comprehensive and have a clear strategy for security as well as scalability.

4) Mobile and social technologies are changing how we work, not only the customer experience. We expect our work technologies to be as easy to use as our consumer technologies.

5) CIOs can look at their infrastructure like an immune system that is able to detect germs/viruses that infect IT systems, and provide antibodies to resolve security breaches.

There were so many amazing speakers and ideas shared. These were just some of the discussions. We also had discussion on Twitter #CIOExchange that you can still contribute to.

Senior Social Business and Digital Strategist, Performance Marketing, North America IBM Global Markets, Marketing

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