Knowing the Odds: The Cost of a Data Breach for Energy Providers & Utilities

The Ponemon Institute’s 2017 Cost of a Data Breach study, sponsored by IBM Security, was released this week in its 12th annual installment and it contains sobering news for energy and utilities companies, especially in America. The average data breach costed a utility nearly $3.5 million in 2016 with a cost per record of $137. […]

Industry insights

How Fortune 500s Are Pushing Coal-Burning Utilities to Use Renewables

Last week marked the release of the 63rd annual Fortune 500 issue – a ranking of the 500 largest American companies by revenues (IBM is ranked #32 on the list this year). And the list is getting greener. According to the World Wildlife Fund, nearly half the companies on the Fortune 500 have adopted at […]

Disruptive innovation - work & asset optimization

Embrace Digital in the Wind Industry

The Wind Industry has grown exponentially over the last 10 years to become a very strong player in the global energy mix. While the past growth was based on the affirmative climate change actions supported by government subsidiaries globally, high uncertainty in oil prices and strong community driven initiatives,  economics and not subsidies will decide […]

I’ve heard people say sustainability isn’t worth it. They’re wrong.

Running a business is difficult. Running a utility, specifically, is really difficult. Utilities serve millions upon millions of customers whose lives and work depend on consistent and affordable delivery of water and electricity – every single day. And a utility’s leadership has to meet the demands and expectations of customers, as well as those of […]

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Accelerating Digital Transformation for Utilities: A New Arrow in our Quiver

From Two Offerings to One Offering As the industry drives toward digital transformation (IDC recently predicted that by 2019, 85% of utilities in the G2000 will be actively engaged in accelerating innovation and business transformation), utilities are facing new challenges, from shifting market conditions and changes in regulatory requirements to evolving business models. Technology can […]

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Preparing For The Aging Utility Workforce

A few weeks ago, my local utility sent out a crew to replace the old wooden electric poles in my neighborhood. I could hear the crew working all day: sawing, drilling, hammering, and moving bucket trucks. But what caught my attention in the cacophony of sounds was the questions the crew would yell out to […]

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Regulators moving to address cloud disparity in utility business

Information technology is a transformative force in the utility industry today. The Internet of Things, along with computing and communication technology advances are offering massive volumes of new data and methods to analyze it. Data product and service offerings are giving utilities the ability to access, analyze, share, and leverage this data in novel ways. […]

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Jeopardy foreshadows future utility customer engagement

It’s not every day that I get to watch Jeopardy.  I had the occasion to a couple nights back and the episode created a series of connections that foreshadow the change in utility customer engagement in the future. The name of one of the contestants was Alyss and in more than half the cases when […]

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The energy integrator spheres of operation

The energy integrator provisions the systems of engagement to sustainably balance distribution-side energy supply and demand safely, reliably and securely. The energy integrator operates within three core spheres of operation:   Grid operations: The physical operation of the distribution network. Innovation: A set of expanded roles driven by security and sustainability. Market: The management of […]

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Every drop matters: Water, A Critical Resource to Conserve

  Water is an amazing natural resource.  It comprises about 57 to 60 percent of the adult human body and is so vital to human life that one can only survive about three days without it.  It is called the “universal solvent” because it dissolves more substances than any other liquid.  Modern life is dependent […]

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How Social Insights Can Power up the Energy and Utilities Industry

Today, we use social media in almost all spheres of our lives – in our personal relations, for entertainment, for work and… to engage with our utility providers. That’s right, in the past few years, social networks have transformed the conversations between utilities and their customers, who expect a more transparent dialog with their electric, […]

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How Utilities Can Respond to Increasing Power Disruptions from Climate Changes

Increasing Power Disruptions Challenge Utilities’ Response  They grab the global headlines: hurricanes, typhoons, tornadoes, severe winter storms, and heat waves. While property destruction and loss of life deservingly dominate the headlines, the power outages these events create are part of the story, too. Superstorm Sandy created several headlines around the response of utilities to outages […]

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The role of the Energy Integrator – The modern era energy grid

The disruption in the energy industry has led to a new era in grid design, management and use. The industry is leaving behind the industrial era energy grid (IEeG) and is planning or building the modern era energy grid (MEeG). Whereas the IEeG was designed for electrification, driven primarily by centralized supply, the MEeG will […]

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The role of the Energy Integrator

Continuing disruption in the energy sector is pervasive worldwide and it is driving structural, technical and commercial changes in the industry. In the midst of this disruption, utilities need to embrace the role of the Energy Integrator. Three precepts are at the core of what it means: The essential grid The power of markets The […]

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Collaboration and Alliances: Extending reach and insourcing innovation in Energy and Utilities

IBM’s different alliances are driving innovation in Energy and Utilities. IBM is a partner in a number of quite different alliances, ranging from collaborative research projects and joint marketing agreements at one end of the spectrum to tightly bound commercial partnerships and joint ventures at the other.  Some, such as our partnership with Apple to transform […]

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