field service

Predictive Maintenance for Printers: How to Raise your Service Levels

Big data and advanced analytics, two  catch phrases that are nowadays mentioned in every second sentence, especially when talking about electronic devices. For the printing and imaging industry, these two are especially interesting and very much applicable for several reasons: The printing industry has for more than an decade or so been moving from product […]

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3D Printing – Transforming The Supply Chain: Part 3

3D Printing – Transforming Service Operations By Leonard Lee July 10, 2013 In the second post of my series on 3D printing, we began to explore the benefit case for the Software-Defined Supply Chain (previously referred to as “Digital Supply Chain”) for the scenario of a service organization. Specifically, we looked at the case of […]

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