NRF 2017

VIDEO: Generation Z on “Uniquely Generation Z”

Here we are, at the beginning of the end of the first month of 2017. And just in case you’ve been hiding under a rock, the National Retail Federation Retail’s Big Show rocked the consumer-facing industries just two weeks ago, and we have fresh, new research on Generation Z — the “Uniquely Generation Z” study. […]

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At NRF 2017, Discover #WatsonRetail in the IBM booth

This blog post is one of many blogs surrounding the 2017 National Retail Federation Retail’s Big Show event in January. To see more on the IBM presence at the event, see the other blog posts or visit the IBM at NRF 2017 landing page. I have no doubt that 2017 is going to be a year unlike any […]

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Are you Keeping Up with Generational Change?

As a person that has spent much of my life in a world where a telephone conversation was the primary means of communication, I am often left dumbfounded at the reluctance of the ‘younger generation’ to make a simple phone call. I see it again and again with my own children (ages 19 and 21) […]

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Podcast: The 2017 Customer Experience Index

2016 may be a year to forget, ripe with digital disruption inside of the Retail and CP industries and uncertainty in our world outside of the Retail and CP industries. In light of all of the uncertainty, customer experience is top-of-mind for retailers and CP brands moving into 2017, and IBM Consumer recently launched a […]

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Can you predict the future?

Consumer demand in a world of uncertainty The upsets and unpredictability of global political events such as the Brexit vote or the election of Donald Trump got me thinking about the famous quote of U.S. politician Tip O’Neil that “all politics is local.” Upon further reflection, you could replace the word “politics” with a number of […]

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“Un-blocking” your potential… at NRF 2017!

What do New York City, meat, and diamonds have in common?  The answer:  they will all be a part of our discussions on ‘Blockchain’ at this year’s National Retail Federation (NRF) show January 15-17, 2017. Many of you may have heard of the term ‘blockchain,’ and some of you may even have read an article […]

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It’s a Crowded Marketplace… Can You Differentiate?

This is one of a series of blog posts surrounding IBM’s presence at the National Retail Federation Retail’s Big Show 2017. To hear more about IBM’s presence at the event, please see the other blogs or visit our NRF 2017 landing page. Other retailers and brands are not your only competition — start-ups and upstarts […]

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Retail’s Big Show — A Look Back and a Look Forward

It’s hard for me to believe that the NRF Retail’s Big Show is once again looming close — about a month and a half out from today! NRF 2016 — Welcome to the cognitive era This past year, IBM helped usher in the cognitive era. In our day and age of big data, competitive advantage […]

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CP brands — put the weather on your radar

How’s this for a stat — 90 percent of all U.S. adults consume weather information on a weekly basis.  That would be a little over 287 million people.  If one golf ball represented each one of those people, you could cover the entire square mileage of New York City. In fact, you could do that […]

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