Today’s consumer products industry is rich with a number of big time events, all featuring emerging technology that can optimize a CP operations. Hear about IBM Consumer Products's presence at a number of these occasions.

At NRF 2017, Discover #WatsonRetail in the IBM booth

This blog post is one of many blogs surrounding the 2017 National Retail Federation Retail’s Big Show event in January. To see more on the IBM presence at the event, see the other blog posts or visit the IBM at NRF 2017 landing page. I have no doubt that 2017 is going to be a year unlike any […]

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Are you Keeping Up with Generational Change?

As a person that has spent much of my life in a world where a telephone conversation was the primary means of communication, I am often left dumbfounded at the reluctance of the ‘younger generation’ to make a simple phone call. I see it again and again with my own children (ages 19 and 21) […]

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About IBM Consumer Products

Please visit us online for more information about how IBM Consumer Products solutions can create consumer-centric brands.

The 2017 Global Customer Experience Index

In a day where consumers' next best experience is the "new normal," how are you measuring up to their expectations?

It’s a Crowded Marketplace… Can You Differentiate?

This is one of a series of blog posts surrounding IBM’s presence at the National Retail Federation Retail’s Big Show 2017. To hear more about IBM’s presence at the event, please see the other blogs or visit our NRF 2017 landing page. Other retailers and brands are not your only competition — start-ups and upstarts […]

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Retail’s Big Show — A Look Back and a Look Forward

It’s hard for me to believe that the NRF Retail’s Big Show is once again looming close — about a month and a half out from today! NRF 2016 — Welcome to the cognitive era This past year, IBM helped usher in the cognitive era. In our day and age of big data, competitive advantage […]

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Consumer Goods Forum 2016 Global Summit: What we learned in Cape Town

Just over a month ago, I attended the 60th Annual Consumer Goods Forum (CGF) Global Summit in Cape Town, South Africa. The Forum brought together leaders from all over the world representing top consumer goods manufacturers, retailers, service providers, and industry organizations. During the course of our time in Cape Town, we learned much about […]

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NRF 2016 – what was hot and what was not

Well NRF 2016 is over, and I managed to escape from New York just before the snow arrived (link). For those of you that don’t know what NRF is, it is the annual National Retail Federation conference held in New York and it attracts over 20,000 people each year (NRF). Depending on your temperament it’s […]

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Robots and Watson are here, OH MY!

I just published a post on the National Retail Federation trade show in New York. Let me know what you think!!!     Read my blogs on LinkedIn at OR visit me at      

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Join IBM in Kicking Off 2016 @ NRF

As we enter a new year, we anticipate that consumers’ preferences and behaviors will continue to evolve at an unprecedented pace. On the one hand, now more than ever, consumer brands will be challenged to keep pace with their consumers in order to deliver compelling and relevant products, solutions, and experiences. On the other hand, […]

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Why go to NRF?

Why go to NRF?   I just wrote a blog about what I’m really looking forward to seeing at NRF next week…let me know if you agree!!!       Read my blogs on LinkedIn at OR visit me at

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