Watson

General Motors is shifting gears with powerful GRC technology

As technology like IoT and AI continue to revolutionize the automotive industry, cyberattacks, natural disasters, changes in industry regulations, supply chain disruption, and product recalls all are just a small sample of the catalog of risks that can negatively impact an automotive company’s reputation, and affect its bottom line. To avoid or mitigate these risks, […]

Continue reading

Reimagining the first line of defense with next-gen GRC

The global financial crisis of 2008 and 2009 brought a renewed focus on the governance, risk and compliance (GRC) processes within the financial institutions, who, not very long ago, viewed GRC as little more than a necessary evil – cost of doing business, which added little value. In today’s rapidly changing business environment, managing responsiveness […]

Continue reading

Innovating in the open: How the changing GRC landscape inspired IBM GRC’s latest releases in 2018

This past year brought governance, risk and compliance (GRC) to the center stage. Organizations in financial services and other sectors witnessed an increase in “airtime” given to risk and compliance issues at the board level. Stories of improper conduct, and new regulations on data protection and privacy such as GDPR, continued to dominate the business […]

Continue reading

IBM Sales Performance Management Summit: Putting SPM to work

As market conditions and business requirements are constantly changing, IBM Sales Performance Management (SPM) continues to lead the industry with adaptive, scalable tools that are designed to drive efficient, agile solutions for your enterprise sales teams. Due to this ever-changing landscape, it’s vital as an SPM professional to stay current on best practices, industry trends, […]

Continue reading

Have banks reached an AML compliance inflection point?

Nearly two years ago Lloyd Blankfein, CEO of Goldman Sachs, predicted that the demand for compliance analysts to meet the institution’s regulatory obligations would soon be leveling off: This has a Y2K feel about it – that is, we have to hire additional people because we have to get ourselves up to speed. I think […]

Continue reading

IBM again a leader in Gartner Magic Quadrant for Integrated Risk Management

When IBM acquired OpenPages in 2010, it was widely recognized as a pioneer and market leader in governance, risk and compliance software.  Initially founded in 2002 to address the opportunity created by the Sarbanes Oxley Act, OpenPages’ client adoption was so strong over the coming years that by 2005, OpenPages was ranked 29th on the […]

Continue reading

Redefining risk and compliance: IBM OpenPages with Watson

With the launch of OpenPages with Watson v8, IBM is continuing to build on its legacy of  industry-leading technologies for the financial sector. David Marmer, VP Offering Management, IBM GRC, offers insights into some key features of IBM’s latest milestone in governance, risk and compliance technology—showing how these innovations directly address long-standing industry needs—and empower […]

Continue reading

IBM and Promontory: Looking for a needle in a haystack with Watson

Carrying out Know Your Customer (KYC) due diligence is a delicate balancing act. On one side you’re always looking to streamline your customer’s onboarding process with quick and painless client verification and due diligence. On the other, you need to observe ever-changing regulations, manage voluminous amounts of structured and unstructured data, and perform often repetitive […]

Continue reading

Promontory Financial Group CEO on the future of RegTech

Gene Ludwig, the CEO and founder of Promontory Financial Group, recently sat down with Bloomberg Law in a wide-ranging interview to discuss his predictions for the future of RegTech, blockchain, and where he sees the markets going in the next three to five years. Promontory was acquired by IBM in 2016, and helps primarily financial […]

Continue reading

Staying on brand: How to humanize virtual agents, just enough

We are currently at a point in time where virtual agents (VAs) have become more commonplace within customer service than ever. The global chatbot market is expected to reach $1.23 billion by 2025. Now, interacting through a text or a web app for customer service is not all that awkward and has gone mainstream. A growing number, […]

Continue reading

It’s getting expensive not to be compliant

Banks around the world are continuing to be penalized heavily for their inability to meet with ever-changing and complex financial regulations. Regulatory fines imposed in 2017 alone proved this to us in many ways. For example, financial intelligence regulator Austrac handed gaming giant Tabcorp a fine of AUD 45 M (USD 35 M) for non […]

Continue reading