digital transformation

Digital first in banking: Going beyond the interface

Think of the changes in the past ten years in terms of how we deal with our banking needs. We moved from telephone banking to online or internet banking. The iPhone became more popular and apps got better and more secure. It is hard to remember how we managed with the rudimentary tools of ten […]

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Calling the true innovators: Venture into the future of financial services

Three years ago, banks were looking at fintechs with a wary eye. Two years ago, they were appointing chief innovation officers to dip their toes in with proof-of-concept projects or in-house incubators. Now, they are all in. From the open banking regulatory initiatives in the UK and Europe to the opensource, hybrid cloud strategies that […]

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Embracing disruption at Bank Innovation Ignite with IBM

In the financial services industry today, industry leaders are focused on leading their organizations into the future: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace Digitally transforming operations, operating models and technologies to compete in a changing industry structure Optimizing risk, compliance and security These leaders are forming new partnerships—with […]

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Financial services live at IBM Think 2019

This blog has been updated to include video replays of live sessions at IBM Think 2019 and presentation pdfs when available. Read below to find session materials related to financial services. Welcome to Think 2019 in San Francisco, CA! This week the conference begins, and I hope you’re booking plans to engage with the great […]

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Making financial services more secure at IBM Think 2019

Security. What does it mean to you? Feeling safe. Protected from threats. Guarded from attacks. Privacy. To those working in the financial services industry, security is at the core of their business. The rise of artificial intelligence and machine learning might help protect business assets, but it is also making it easier for the bad […]

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The five key levers for radical transformation in financial services for digital success

If Charles Darwin were still alive, I wonder what he would think about the evolution of banks? Once again, banks are being forced to evolve or die. And financial institutions that fail or refuse to become cognitive and digital will get left behind. It’s survival of the fittest at its finest. Right now, survival is […]

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The next step in fintech: Collaboration

When describing the financial services industry, you often hear words like “transformation” or “evolution.” These words were commonly said during the rise in popularity of secure internet browsing, voice recognition, or mobile devices and apps. While these now ubiquitous technologies are used by practically everyone across the industry and beyond, the financial industry is still […]

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The new wave of fintech: Enterprises into ecosystems

FinTech is undeniably transforming banking and financial industries. Everyday there is a new hot topic or a new application of an existing technology that is reshaping the industry. But while the industry was first focused on disparate projects to quickly implement new technologies, recently there has been a shift to construct new business architectures and […]

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Getting back to basics: Let omni-channel engagement form the basis of your bank’s transformation

Having become used to frictionless, streamlined digital services, most customers are all too aware of what superior customer engagement and service feels like. The customer-focused efforts of digital natives are constantly pushing the bar higher, while most banking institutions’ customer experiences continue to lag behind. A raft of new digital innovations have enhanced, but not […]

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Disrupting the disruptors: Are incumbents winning the battle?

Finding reliable and trustworthy business intelligence can be a challenge. Business leaders are often tasked with making critical technology decisions that can affect an entire organization. Informed, data-driven choices based on real-world experiences and facts gleaned from peers are central to gathering the market intelligence to act with speed and confidence. As a source of insight […]

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Open banking: The new face of digital transformation

Previously, financial institutions viewed the concept of open banking as an imminent threat to their business and industry. Now, the industry sees the same concept and technology behind it as a catalyst for their business to achieve digital transformation. One of the more anticipated sessions during Think 2018 in Las Vegas was IBM CTO of […]

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