customer story

The cyber security threat landscape in financial services

Gary Meshell, WW Leader Financial Services, IBM Security, opened his IBM Think 2019 talk, How Financial Services Companies Should Respond to Cyber Security Attacks with a bold assertion and truism.  “It’s not a matter of if you will be breached, but just a matter of when,” he said. Financial services firms must do more than just […]

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A new digital bank needs a new customer service experience

Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. The big questions is what’s next? How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to […]

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