cognitive banking

Why agile banks are relying on hybrid cloud

Today, disruption, change, and competition are the new paradigm for banks. Not only are financial institutions being squeezed by growing costs and continued margin pressure, agile FinTechs are driving an imperative for banks to become more open and agile in order to offer more compelling services to clients. To address this, banks are moving at […]

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Fostering the financial technology infrastructure of tomorrow

Imagine a scenario in which opacity and complexity have been removed from the financial services industry. Anyone with an idea of how we might conduct business better and more efficiently, be it in wealth management, lending, insurance, or payments, could bring it to life with ease. Entrepreneurial individuals could find all the tools they need […]

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Reviving personalized banking with transaction data

Digital transformation is one of the biggest shifts in core banking fundamentals in the past few years – and for more reasons than you might realize. Before digitization, banking was done solely in the local branch. Bankers worked with their customers face to face, building relationships by learning about each individual customer and their unique […]

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Branch transformation? Wait…why even have branches?

Well… They are both wanted by customers and needed by banks. Most customers (even those who don’t visit branches) still want to see a branch of their bank in the neighborhood. One may use mobile for daily cash and payment transactions, but one’s financial needs are much more than the routine transactions. To most customers, […]

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Putting theory into practice: How banks have made cognitive real

When it comes to adopting technologies, financial institutions have long been the investment leaders, putting new solutions to practical use, starting more than fifty years ago with the advent of the IBM mainframe. The mainframe quickly became a foundational technology for global financial institutions at a time when everything was done manually: core claims processing […]

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No-touch banking

The earliest forms of banking date back to 2000 BC, while in the United States, the first bank was established in 1791 in the city of Philadelphia. You could say that banks have had a lot of practice knowing what their customers want and how to provide it to them. Banks today are looking to banking […]

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Banking the unbanked in India

Banking in India is in the midst of a major reinvention, a digital reinvention to be exact. Prime Minister Narendra Modi promised in 2014 to end “financial untouchability” and launched a government campaign to reduce the forty percent of the population without access to basic banking services. Since this government program was implemented, almost 300 […]

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Australian digital-only bank improves the customer home loan experience

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Founded in 2008, UBank has been consistently pushing the boundaries of traditional banking, including introducing the first online home loan application in Australia. Today, the […]

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Banks rise to the FinTech challenge—Bringing disruption in-house

No industry today is immune from the assault of disruptive competitors. In the banking world, those disruptors are the fintechs, companies that exist at the intersection between technology providers and financial service providers. Fintechs appeared on the scene about a decade ago, and started cherry picking a number of financial services that had historically been […]

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Reinventing Financial Services

We’ve been long saying that financial services firms today are undergoing a radical transformation. From pressures around data security, a constantly evolving regulatory environment, and disruptive new players (fintechs)—all amplified by cost pressures and diminishing margins—it’s clear that business models need to quickly adapt. To further complicate the landscape, customer expectations continue to evolve, as […]

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The Future of Financial Services: The Cognitive Bank

The banking industry is undergoing a paradigm shift in terms of adopting cognitive computing into all of its facets. It’s amazing to hear the conversations and see the pilots in which clients are exploring “art of the possible” with cognitive. With the rich data financial services clients hold this is a natural evolution for the […]

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