August 27, 2018 | Written by: Simon Kofkin-Hansen
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Three years ago, a group of IBM Cloud™ experts, myself included, answered an important question still facing nearly every incumbent bank worldwide today: How can we rethink our architecture to better serve our customers with more innovative applications, through more agile, faster development?
Though this question has a simple answer for many industries — move client facing functions to the cloud — it’s not that simple for the financial services industry. For this client in particular, breaking free of their legacy technology to improve customer touchpoints — whether digital or via client representatives — wasn’t going to be a straightforward process. Their customer information and transaction functions were tied too tightly to core processes, so a migration of core functions to a cloud environment became complicated and, in some places, risky. Moreover, most cloud solutions under consideration would have also fallen short with regulators.
Working on an integration team made up of IBM experts and the client’s engineers, we came up with a solution for migrating to the cloud. Facing this extraordinary challenge, we coalesced around the premise that a secure, integrated hybrid platform can indeed allow the bank to improve customer interfaces, keep up with cutting edge technology and provide future scalability. This shared vision provided a platform for the bank’s immediate needs but was also built for future scalability. Hybrid cloud gave us the flexibility to keep some core applications on premises and move others to multiple data centers within an availability zone, allowing the bank to meet the regulatory, compliance, security and availability needs.
Successful cloud deployments require a collaborative approach, since every major infrastructure revamp means taking on regulatory, compliance, security and agility concerns, and this project was no different. The co-development approach started with design thinking sessions and moved into production by jointly conducted planning sessions that ran using the agile methodology. This commitment to collaboration was an important factor in the overall success of the program.
This project brought together the powerful technologies and know-how of VMware and IBM. The teams of both organizations worked together with the client to understand how all three companies could jointly achieve a secure, integrated hybrid platform. Expertise around orchestration, monitoring and security product sets was provided by both VMware and IBM, showing the strength of the partnership coming together to solve the inevitable concerns around security and industry regulations.
The feedback from our client was clear: prioritize making the platform standard and open. This was invaluable in further enhancing and developing the solution, which is available on IBM Cloud today. Direct requirements related to security, clustering, monitoring and management of the overall hybrid cloud solution only further enhanced the overall product standards embedded within IBM Cloud for VMware Solutions. This standardized, supported, automated approach was exactly what the bank wanted in their move to the cloud. Using these standardized hybrid cloud platforms reduced costs and ensured a technology roadmap that was validated across the industry to be built to last.
Our team of experts are ready to go anywhere to work with your bank to help break free from the legacy infrastructure and get to the cloud. Schedule a consultation today
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